Staff Accountant

Fairfield, Connecticut
Fairfield, CT, USA

Bigelow Tea is the number one specialty tea company in the United States. We are a family-owned and operated business and a Certified B Corporation. Being a certified B Corp officially recognizes a commitment that has been part of the company’s DNA since it was founded 80 years ago. Our purpose has always been about much more than making profits. We are committed to good citizenship, ethical business practices, accountability, transparency, protecting the environment, sustainability and supporting our communities.

We pride ourselves in caring about each and every one of our employees. We have a long-term outlook and are constantly working to create an environment that inspires people to make positive contributions every day. Bigelow is currently looking for a select, talented individual, that shares our values, to join our growing team.

• Perform daily accounts receivable activities including cash application, customer payments, and reconciliation of AR balances.
• Independently research and resolve customer short payments, trade deductions, returns, shortages, and miscellaneous claims.
• Manage customer vendor portals and maintain accurate deduction and claim documentation.
• Monitor accounts receivable aging and perform proactive follow-up on overdue balances.
• Coordinate with Sales, Customer Service, Receiving, and carriers to resolve credits, damaged goods, shortages, and delivery discrepancies.
• Participate in new customer setup, including review of customer information and coordination with internal stakeholders.
• Research customer creditworthiness and prepare proposed credit limits for management review and approval.
• Prepare routine accounts receivable and deduction reports and provide analysis to management.
• Assist with general ledger account reconciliations and journal entries.
• Support month-end, quarter-end, and year-end close activities as assigned.
• Identify process improvement opportunities related to AR, deductions, and accounting workflows.

Bachelor’s degree in Accounting, Finance, or related field required. 0–3 years of relevant accounting or accounts receivable experience, including internships or co-op experience.

• Strong understanding of basic accounting principles.
• Advanced Microsoft Excel skills required, including pivot tables, formulas, and data analysis.
• Excellent analytical, problem-solving, and organizational skills.
• Strong attention to detail with the ability to meet deadlines.
• Effective written and verbal communication skills.
• Ability to work independently and collaboratively in a team environment.
• Customer service mindset with the ability to work cross-functionally.

None

Bigelow Tea is an Equal Opportunity Employer. Bigelow Tea does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.