Family Navigator

Make a Difference and Create Opportunities

If you are looking for a once in a lifetime opportunity to lead transformational change in an organisation that is helping to shape local communities, contact Fair Foundations. With a history that spans over 50 years, our Mission is ‘Creating strong communities and fulfilling lives by disrupting the cycle of disadvantage in Fairfield and Greater Wester Sydney’. Fair Foundations services include community development, case work, psychosocial and educational programs, disability services and children’s services.

Our Community and Psychosocial Services are seeking a motivated and experienced Family Navigator
who will play a critical role in delivering trauma-informed, culturally safe, and holistic support to children and young people who have displayed problematic or harmful sexual behaviours and their families.

About this opportunity

Reporting to the Community and Clinical Practice Lead and working closely with the Child & Family Therapist, the Family Navigator will focus on early engagement, reducing barriers to service access, and ensuring continuity of care through proactive outreach, advocacy, and warm referrals. The role will coordinate care across multiple systems including schools, youth justice, child, and community organisations, while building trust with families and strengthening local partnerships to improve integrated support pathways.

The role ensures that both the child and their caregiving environment are supported through a socio-ecological, evidence-informed approach that addresses individual, family, and community needs.

You will bring the following essential attributes and skills to this role:

• A Bachelor’s degree in Psychology, Social sciences, Social work or related fields
• Minimum of two years’ experience providing case management and clinical support to children, young people and their families, which included safety planning and managing risky behaviours.
• Demonstrated understanding of, or willingness to train in, the Minimum Practice Standards for Specialist and Community Support Services Responding to Child Sexual Abuse and the upcoming National Clinical and Therapeutic Framework for Responding to Children and Young People with Harmful Sexual Behaviour.
• A current NDIS Worker Screening Check or willingness to acquire.
• A current Working with Children Check or willingness to acquire.
• Current First Aid and CPR certificates
• Valid Class C NSW Driver’s licence and vehicle
• A high level of communication skills with the capacity to work with culturally and linguistically diverse communities.

Knowledge, skills and attributes:

• Written
  
  Skills:
  
  Excellent report writing and case noting skills with a strong attention to detail.
• Communication
  
  Skills:
  
  Strong verbal and written communication skills to interact effectively with youth, families and professionals
• Interpersonal
  
  Skills:
  
  Strong relationship-building skills to develop trust and rapport with youth and their families.
• Problem-Solving:
  Ability to address and resolve issues that arise in the youth’s development process.
• Organisational
  
  Skills:
  
  Strong organisational skills to manage multiple cases and programs efficiently and in a timely manner.
• Cultural Competence:
  Demonstrated capacity to work with culturally and linguistically diverse communities.
• Conflict Management:
  Proficiency in facilitating dialogue, mediating disputes, and managing conflicts.
• Ability to work as a team member and with a high degree of autonomy.
• Strong computer and IT literacy skills, in MS Word and MS Excel.
• Able to establish and maintain effective relationships with internal and external stakeholders.
• Demonstrate a commitment to Work Health and Safety and Fair Foundations Cultural Diversity Principles.

Benefits offered by Fair Foundations include:

• Generous salary packaging of up to $18.5K per annum
• 17.5% Leave Loading
• Employee Assistance Program (free counseling and mental health support)
• Discounts and Perks
• Discounted Childcare services – 40% discount on out-of-pocket fees

The closing date for applications is COB Friday the 23rd of January 2026. Please apply through Seek or Ethical Jobs.

Applicants should include a cover letter addressing the attributes and skills listed above with a current resume. We review applications regularly so don’t hesitate to apply. However, we only contact applicants selected for interviews.

Our workforce is as diverse as the communities we serve, and we encourage First Nations people as well as people from culturally and linguistically diverse backgrounds, of any faith or gender identity to apply. All Fair Foundations positions are subject to a Working with Children Check (WWCC) and a National Disability Insurance Scheme Worker Screening Check (NDISWC).