Business Systems Analyst; Senior Technology Business Management Division

Overview

As a Business Analyst Senior, you will lead business value stream development and the systematic identification, analysis, management, monitoring and improvement of stakeholder relationships in order to target and improve mutually beneficial outcomes and align technology to meet business needs. You will accomplish this by developing meaningful and value add partnerships with key stakeholders at all levels across the county.

The Business Systems Analyst Senior role is distinguished by the advanced level of responsibility, complexity of work, and the independence exercised. You will be responsible for supporting and working with the most complex County departments and systems including managing large technology projects. You may also provide functional and/or technical guidance to project teams or newly hired employees.

The eligible list created as a result of this recruitment will be used to fill full-time regular, limited-term or extra-help positions as vacancies occur throughout the County.

Education: Associate’s degree, preferably in information technology, or a closely related field. A Bachelor’s degree from an accredited college or university, preferably in information technology may be substituted for two years of experience.

Experience: Five (5) years of full-time experience in business systems analysis, business process re-engineering, workflow analysis, data modeling, or system implementation/upgrade activities, or a combination of the above functions.

Note: Additional experience may substitute on a year for year basis for the educational requirement.

REQUIRED LICENSING, CERTIFICATION AND REGISTRATION: Applicants may be required to possess a valid California Driver’s License, Class

C.

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The ideal candidate will have the following certifications and experience:

• Business Relationship Management Professional (BRMP®) Certification
• Certificate of Competency in Business Analysis™ (CCBA®) Certification
• Certified Business Relationship Manager (CBRM®) Certification
• PMI Professional in Business Analysis (PMI-PBA) Certification
• Master of Business Relationship Management (MBRM®) preferred
• Information Technology Infrastructure Library (ITIL) Certification
• Certified Business Analyst Professional™ (CBAP®) Certification
• Business Process Modeling & Notation (BPMN) Certification

Demonstrated expert level proficiency in eliciting, defining, documenting, organizing and managing functional and non-functional requirements, workflow analyses, data modeling and logical system design; create formal documentation of functional specifications describing customer business requirements.

Demonstrated expert level proficiency translating business requirements into technical requirements using a high degree of independence and technical expertise with assisting customers in defining and identifying business needs and requirements.

Advanced knowledge in analyzing and evaluating business processes using various methods, metrics, tools and techniques of business process reengineering, analyze complex business problems and develop appropriate systems and business process recommendations/solutions on how to optimize use of existing technology investments.

Advanced Knowledge and experience the Information Technology Infrastructure Library (ITIL), Business Relationship Management best practices (e.g., Service Portfolio development, Strategy Management for IT services, Demand Management, Problem management, and value stream analysis).

Knowledge and experience with leading business value realization and optimization, developing value stream plans/roadmaps through consultancy, business case development, developing customer profiles/portfolios, and identifying opportunities that maximize business investments in IT solutions.

Superior knowledge and working experience in applying research and data analytical skills. Includes, analysis of technical, budgetary, contractual, operational statistical reports, terms, and conditions. Translate quantitative and qualitative data for consumption at various levels.

Superior…