Information Technology Analyst - Principal; Network Engineer

Manages and oversees a major information technology system, group, or program including staff and contract resources; plans, designs, and coordinates the maintenance of the most difficult and complex infrastructure system or computerized data processing and applications systems for large, multi departmental or county wide functions; acts as a project/team leader and technical expert in assigned area(s) of responsibility, and oversees major information technology initiatives.

Positions in this class head a major information technology section, program or initiative and may supervise lower level information technology professionals. Positions in this classification have the highest subject matter expertise for the assigned area and are proficient in project management, system development and design, GIS, infrastructure design and planning, and emerging technology development and implementation.

This class is distinguished from the:

• Information Technology Analyst IV by responsibility for a major section, program or initiative with a high level of independence and responsibility for significant resources.

The Ideal Candidate

Cisco Technology Expertise:

• Proven expertise in configuring, managing, and troubleshooting a wide range of Cisco networking equipment, including routers, switches, firewalls, and wireless solutions.
• Advanced proficiency in working with the latest Cisco technologies, such as Cisco ACI, DNA Center, SD-WAN, and intent-based networking solutions.
• Routing experience in BGP, OSPF, EIGRP, HSRP, QOS, STP/RSTP/MSTP
• In-depth understanding of core Routing and Switching TCP IPv4 & IPv6 protocols, DNS, DHCP, SNMP, VLAN, VPN, MPLS, etc.
• Configure and maintain Cisco Firepower rule sets for security management.

Network Design and Optimization:

• Demonstrated ability to design and implement network architectures that align with County objectives, emphasizing efficiency, reliability, and security.
• Proven experience in optimizing network performance, minimizing downtime, and ensuring seamless connectivity.
• Have experience designing, implementing, troubleshooting, and managing various networks, topologies, firewalls, Virtual Local Area Networks (VLANs), Cisco hardware and security mechanisms.

Security and Compliance:

• In-depth knowledge of Cisco security solutions and protocols, including experience in implementing and maintaining robust security measures to safeguard against cyber threats.
• Familiarity with industry standards and compliance requirements, ensuring network security and data integrity.
• Be able to maintain the security and accessibility of the network.

Troubleshooting and Incident Response:

• Strong analytical and problem-solving skills with a track record of effectively diagnosing and resolving complex network, communication, and hardware issues.
• Experience in developing and implementing incident response plans to minimize the impact of network disruptions.
• Have strong multitasking skills to analyze, plan, coordinate, implement, support, and administer the county-wide network that includes Transmission Control Protocol/Internet Protocol (TCP/IP), local area networks, wide area networks, wireless networks (Wi-Fi), and Virtual Private Networks (VPN).
• Understanding of the OSI model.
• Familiarity with ITIL v3 standards, procedures, policies.

Team Collaboration and Leadership:

• Strong leadership skills with an ability to collaborate with cross-functional teams, providing technical leadership and mentorship.
• Self-motivated with the ability to work autonomously and make decisions based on technical confidence within mobility and core technology.
• Effective communication abilities, ensuring clear and concise documentation of network configurations and changes.
• Capability to understand County department requirements and provide tailored network solutions.
• Project management skills, enabling the successful completion of multiple projects within specified deadlines.
• Proficiency in managing external vendor services and implementation initiatives.
• Demonstrated expertise in developing and maintaining network documentation, along with establishing appropriate procedures.
• Positive…