Access Representative , West Fairfield
Listed on 2026-01-24
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Healthcare
Healthcare Administration, Medical Receptionist
Overview
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POSITION TITLE:
Access Representative I. DEPARTMENT:
Medical. REPORTS TO
TITLE:
Access Supervisor. DLSE/FLSA STATUS:
Exempt/Salaried position;
Nonexempt/Hourly position.
SUPERVISORY RESPONSIBILITIES (does this position have direct reports): YES / NO.
LOCATION:
West Fairfield, CA. PAY RANGE: $24.21 to $29.59/hr, depending on years of experience.
SCHEDULE:
Monday to Friday, 12pm to 6pm (0.75 FTE).
About Communi Care+OLE Established in 2023, Communi Care+OLE is the result of a union of two health centers with a deep roots in their respective communities and reputations for providing high-quality primary care to all, regardless of insurance or ability to pay: OLE Health of Napa and Solano Counties and Communi Care Health Centers of Yolo County. Building on a legacy established by both organizations in 1972, Communi Care+OLE is a network of federally-qualified health centers with 17 sites across Napa, Solano, and Yolo Counties.
It offers comprehensive care, including medical, dental, behavioral health and substance use treatment, nutrition, optometry, pharmacy, care coordination, referrals, and enrollment assistance to more than 70,000 individuals, and no one is turned away due to lack of insurance, immigration status, or ability to pay. Many services are offered outside of its sites, including mobile health, home visiting, and community and school-based programs.
Benefits Medical, Dental, Vision Coverage;
Employer covers 90% of employee medical, dental and vision premium and 50% of dependent premium; 18 days of PTO (Vacation & Sick); 10 Paid Holidays + 1 Float Holiday; 2% employer match with employee 4% Contribution 403(b) retirement plan;
Tuition Reimbursement of up to $2,000 per Calendar Year for part-time and full-time employees (prorated per Full-Time Equivalent);
Life & Accidental Insurance Coverage;
Employer contribution for Health Savings Account.
Job Summary / Overview
The Access Representative I works under the Access Supervisor with a team of administrative, clinical and program staff members to perform a variety of patient services responsibilities. The Access Representative I is responsible for greeting patients in person or on the phone and driving a positive patient customer service experience. The Access Representative will maintain a safe and clean reception area by complying with procedures, rules, and regulations and will also be responsible for maintaining continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
Communi Care+OLE provides an inclusive workplace that promotes and values diversity and life experience. It encourages people of all backgrounds to apply including, but not limited to, Black, Indigenous Peoples, people of color, immigrants, refugees, women, LGBTQIA+, people with disabilities, veterans, individuals of all ages and religions, and individuals who have been affected by the legal system. YOU ARE WELCOME HERE.
Minimum Position Requirements:
Education, Experience, Skills/Training
Education:
High School Diploma or General Education Degree required. Experience/Lived
Experience:
Entry level position; one year of experience in a healthcare setting preferred. Special Skills/Training:
Bilingual strongly preferred English/Spanish/Russian/Dari/Punjabi/ Vietnamese. Must certify and remain current in CPR certification. Strong analytical and problem-solving skills and attention to detail required. Data entry skills, Microsoft Office, and Electronic Health Record system preferred.
Essential Functions and Responsibilities
Collects cash and credit payments from patients; assures that all monies are counted and balanced with receipts at the end of the designated shift.
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