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Consumer Lending Manager

Job in Fairfield, Solano County, California, 94533, USA
Listing for: Westamerica
Full Time position
Listed on 2026-01-25
Job specializations:
  • Finance & Banking
    Risk Manager/Analyst, Financial Compliance
  • Management
    Risk Manager/Analyst
Job Description & How to Apply Below

Westamerica is among the largest commercial banks headquartered in California. We are looking for outstanding people to join our winning team. We reached our current strength because our employees, customers, and shareholders believe in the same fundamental goals:
Delivering a wide variety of financial services with a superior customer service guarantee.

Job Summary

Manages the Bank's centralized consumer direct, indirect lending activities and Mortgage Servicing and Loan Documentation processes. Provides secondary support to the Bank's Home Equity Line of Credit lending program EPCL's)

Essential Functions
  • Manages all the consumer loan origination and mortgage servicing activities to ensure the accurate and timely delivery of loan products and services to auto dealerships, branches and customers. Manages dealer contract funding through ACH processing. Supervises dealer sales representative activities to maintain and increase indirect lending.
  • Monitors all unit activities to ensure internal and external lending standards are maintained.
  • Acts as the Consumer Business Unit Compliance Officer. Embraces Bank compliance by:
    • Continually demonstrating and conveying a strong commitment to compliance and fair lending.
    • Ensure Consumer lending area is in compliance will applicable laws and regulations.
    • Continuing education by attending all BCG, regulatory and other offered training related to assigned responsibilities.
    • Pro-actively engage in a timely manner with risk identification and management, implementation of compliance requirements, remediation of monitoring and examination findings, and related activities.
    • Research and assists with preparation of responses to consumer complaints received for areas of responsibility.
    • Assists with preparing annual compliance risk assessments and annual fair lending risk assessments. Prepare vendor reviews for dealers and other vendors per the Banks Vendor Management Program.
    First Line of Defense
    • Ensure dealer contract purchase program and direct consumer loans programs operate in conformance with regulations and established Bank policies and procedures.
    • Evaluate and enhance preventive internal controls to mitigate compliance and fair lending risk.
    • Implement changes to policies, procedures, and job aids to ensure prompt updates, completeness and effectiveness.
    • Ensure readiness for Compliance regulatory issues or findings in examination. Timely remediate any findings.
    • Oversees the training and work performance of the unit's staff. Recommends all appropriate staffing actions for assigned employees.
    • Recommends changes to internal operations that will enhance customer service and overall performance.
    • Prepares unit's managerial and regulatory reports.
    Marginal Functions
    • Participates in special projects and performs other duties as assigned.
    Minimum Knowledge, Prior Work Experience, and Skills Needed to Perform Job Functions

    Previous work experience as a Consumer Loan Officer/Supervisor where incumbent has gained a working knowledge of accounting principles (including tax return analysis), and consumer loan products. Thorough understanding of consumer regulations and laws including, but not limited to, Regulations B, 0, P and Z and the Fair Credit Reporting Act. Previous supervisory experience desirable. Bachelor's Degree in a business related subject preferred.

    High degree of analytical, organization, interpersonal and communications skills.

    Physical Demands
    • Sitting and/or working with computer screens for extensive periods of time.
    • Drives to various locations to visit auto dealerships.
    Mental Demands
    • Prioritize multiple goals, projects and deadlines.
    • Manages multiple functions to produce timely and quality loan packages.
    • Read and interpret regulatory guidelines.
    Equipment Used to Perform Functions

    PC, fax machine, telephone, photocopier, 10-key calculator.

    Decision Making
    • Accept or decline loan requests whose dollar amount falls within incumbents authorized lending limits.
    • Recommend changes to current operational activities, which will result in greater efficiencies and reduce current expenses.
    • Identify and reward outstanding staff achievement and recommend disciplinary action for those whose work performance and behavior does not comply with procedural or regulatory guidelines.
    Supervisory Responsibility

    Directly Supervised: 15 to 20

    Supervised by Subordinates: none

    EOE

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