Director, Specialty Care Services

Overview

At North Bay Health, the Director of Specialty Care Clinics is responsible for the strategic and operational leadership for multiple specialty care clinics within the ambulatory division. This role ensures high-quality, patient-centered care is delivered consistently while achieving operational goals related to access, growth efficiency, provider productivity and financial performance. The Director collaborates in a dyad partnership with the Chief Physician, Specialty Clinics, other clinic Medical Directors, ensuring a collaborative approach to clinical and operational excellence, optimizing service delivery while aligning with the organization’s mission and strategic goals.

• Lead operational efficiencies, financial performance, regulatory compliance, and patient experience initiatives within ambulatory services.
• Foster positive, collaborative relationships with physicians, providers, leaders and staff to enhance specialty clinics delivery and growth.
• Mentor and coach emerging leaders to strengthen management capabilities across ambulatory services.
• Collaborate with other ambulatory and hospital leaders and senior executives to align clinic services with system-wide priorities and integrated, team-based care delivery.

• Education:
  
  Master’s highly preferred or Bachelor’s required with 8 years of ambulatory management experience.
• Experience:
  
  Minimum 7 years of progressively responsible management ambulatory leadership experience, with at least 4 years in the discipline. Administrative leadership experience within specialty services and/or surgical services preferred.

• Demonstrated ability to build collaborative relationships with providers, colleagues, staff and senior executives; initiative, follow through and ability to work independently and collaboratively; results-oriented management with effective project management skills.
• Excellent oral and written communication and presentation skills.
• Strong organizational skills with ability to deal with job-related stress, setting of priorities, coordination of multiple projects and meeting deadlines; willingness to provide on-site practice oversight as needed; proficiency in Microsoft Outlook, Word and Excel.
• Excellent interpersonal, judgment and problem solving skills.

• Demonstrates the True North values. The True North values are a set of value-based behaviors that are to be consistently demonstrated and role modeled by all employees that work at North Bay Health. The True North values principles consist of Nurture/Care, Own It, Respect Relationships, Build Trust and Hardwire Excellence.

• $195K to $205K based on years of experience doing the duties of the role.
• Eligible for annual VCP Bonus.

At North Bay Health, we are guided by our values:
Nurturing Care;
Own It;
Respect;
Build Trust; and Hardwire Excellence. These principles lead us to our TRUE NORTH and inspire us to provide exceptional care.

These values serve as the foundation of everything we do, guiding us to deliver individualized care with integrity and accountability. We are committed to fostering a culture of collaboration, where every team member is valued and empowered to contribute their best to the health and well-being of those we serve.

This is an exciting time to join North Bay Health.

As an independent, nonprofit health system north of the San Francisco Bay Area, in the Napa/Solano Region, we are expanding our footprint across Solano, Yolo, and Napa counties to meet the evolving needs of our communities. With two acute-care hospitals—including a Level II Trauma Center and a modern maternity unit with a Level III Neonatal Intensive Care Unit (NICU)—along with a comprehensive cancer center, multiple urgent care facilities, and a growing network of primary and specialty clinics, we are investing in the future of care across the region.

North Bay Health we are home to advanced clinical programs and nationally recognized cardiovascular, neuroscience, and orthopedic services, as well as comprehensive surgical and outpatient specialties. Our commitment to excellence is reflected in our Magnet with Distinction…