Senior Operations Supervisor; Transportation Planner III

Overview

Join the future of transportation with the Fairfax County Department of Transportation! Since 1977, the Fairfax County Department of Transportation has been at the forefront of transforming our community. We are committed to enhancing mobility, safety, and the quality of life for residents, businesses, and visitors. Our mission is to plan, coordinate, fund, implement, and sustain a cutting‑edge multimodal transportation system that meets the dynamic needs of Fairfax County.

FCDOT is seeking an innovative, strategic, and highly qualified Transportation Planner III to support Fairfax Connector, one of the nation's 100 largest fixed‑route fixed‑scheduled public transit systems. Working closely with Fairfax Connector’s contracted service provider, this position serves as a Senior Operations Supervisor, supporting safe, reliable, and world‑class transit services.

• Providing operational support for daily Fairfax Connector services provided by a contracted service provider;
• Coordinating with contracted service provider to successfully implement service delivery changes, as well as new services, especially those associated with opening new transit facilities;
• Monitoring and evaluating service delivery and performance, ensuring services meet contractual requirements and comply with system operating policies, procedures, and standards, as well as customer expectations for safe, reliable, and accessible transit services;
• Collaborating and coordinating with contracted service provider, Fairfax Connector staff, other transit service providers, and other governmental entities to promote a culture of excellent customer service, safety, and emergency preparedness;
• Developing and communicating status reports, meeting summaries, official items for Board of Supervisors’ consideration, and/or other written materials as required to successfully complete projects or assignments;
• Preparing presentations for community meetings, advisory groups, technical working committees, briefings for senior leadership and/or elected officials, and other audiences, as required to meet specific audience needs;
• Coordinating, arranging, and attending meetings, workshops, or events, both in‑person and virtual, including occasional evenings and/or weekends;
• Completing other tasks, as assigned.

This position has been identified as an Emergency Service Personnel required to work during inclement weather or other emergencies, as well as serve on‑call on an assigned schedule. Off‑site meetings and site visits may require the operation of a personal and/or county vehicle.

(The knowledge, skills and abilities listed in this specification are representative of the class but are not an all inclusive list.)

• Considerable knowledge of mission, goals, and objectives of the organizational unit, program, or activities to which incumbent is assigned;
• Thorough knowledge of the principles and methods of transportation/transit regulation, planning, forecasting and analysis;
• Thorough knowledge of transportation planning/analysis software, word processing, spreadsheet, and presentation software;
• Knowledge of effective supervisory methods, practices and techniques;
• Knowledge of operations, maintenance and scheduling;
• General knowledge of finance and budgeting;
• Thorough knowledge of the specialty area of assignment, such as funding or outreach;
• Ability to independently conduct the most complex transportation/transit studies and develop sound conclusions and recommendations;
• Ability to manage complex projects independently or to serve as team leader;
• Ability to write detailed, accurate reports, grants, or solicitations for pertinent areas of administration;
• Ability to make oral presentations to department management, other departments, or the public;
• Ability to evaluate proposals and solutions in terms of benefits, costs, and overall impact on the project, program, or organization;
• Ability to establish and maintain effective working relationships with others, including citizen's groups, community, county, and state officials.

Minimum Qualifications:
Any combination of education, experience, and…