Asst Store Mgr - Operation

About the Team

You will be working with GM and Sales Managers to effectively stock the floor and maintain stock room operations.

• Exemplify the highest level of customer service standards to internal and external customers.
• Drive and deliver daily associate processing productivity results as per company standards
• WHS daily compliance and participation in the WHS Committee
• Comply with all Company Policy and Procedures.

• Maintain open and closing standards of Back of House areas (BOH)
• Plan for receipt of shipments and to process Omni orders simultaneously.
• Co‑ordinate and process shipments as delivered. Ensure inventory records are properly maintained.
• Direct merchandise flow from stock room to sales floor.
• Ticket and stock merchandise in the stock room or prepare for immediate distribution to the sales floor.
• Organise stockroom departments by stocking merchandise and supplies on appropriate shelves or in off‑site locations. Adjust stocking procedures to ensure aisles and exits are clear and merchandise is stored per Company standards.
• Process inventory paperwork, including store‑to‑store transfers, receiving logs, e‑sends, receiving discrepancies, damaged merchandise, and returns.
• Maintain an accurate record of merchandise stored at off‑site locations (if applicable).
• Execute timely processing of donations and MOS merchandise.
• Pack and log merchandise as required for shipments.
• Ensure stockroom is swept and clean with garbage removed and supplies organised.
• Complete tasks listed on daily agenda or as assigned (. maintenance of store, lighting, cleaning,

• In partnership with Store Managers
• Plan and prepare BOH for store deliveries to ensure space is created for deliveries
• Meet with store managers weekly to ensure operational tasks align with business needs
• Deliver standards to ensure any audits result in a pass score
• Manage supplies and ensure store expenses managed within budget
• FEFO Management (Williams‑Sonoma only)
• In partnership with Assistant Store Managers
• Ensure all merchandise SKU’s are on the sales floor
• Ensure that all markdowns are completed on time
• Ensure that all repairs and maintenance issues are resolved in a timely manner
• Assist with Floor‑set execution and provide support to building furniture as required

• Coach, reward and recognise performance of BOH team
• Deliver WHS training initiatives, working with the Store Manager to ensure training delivery compliance
• Train and develop associates in back of house standards
• Initiates a self‑development plan to ensure continual professional development
• Support with recruitment and selection of highly talented people to join back of house teams.

• Be the main contact point for associate injury management, ensuring injury notifications are received and processed in a timely manner, workers compensation claim forms are completed and associates return to work safely
• Maintain open communication and an environment where all associates are treated fairly and with dignity and respect, in accordance with our People First Philosophy.
• Model behaviour that respects the background, experience and cultural differences of others, while upholding the integrity and the values of the Company.
• Promote an environment that encourages participation, creativity, and learning.

• We’re a successful, fast‑growing company with an entrepreneurial vibe
• A technologically and data‑driven business
• Competitive salaries and comprehensive health benefits
• We’re at the forefront of tech and retail, redefining technology for the next generation
• We’re passionate about our internal and external clients and live/breathe the client experience
• We get to be creative daily
• A smart, experienced leadership team that wants to do it right and is open to new ideas
• We believe in autonomy and reward taking initiative
• We have fun!

• 2-3 years management experience. Specialty retail preferred.
• Working knowledge of the General Retail Industry Award
• Proven ability to manage staff to meet…