Client Services Host

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3 days ago Be among the first 25 applicants

Join to apply for the Front Desk Host role at Floyd's 99 Barbershop

How would you like a position where you can talk to all kinds of people and play a crucial part in smooth retail operations? At Floyd's 99 Barbershop
, we’re hiring a detail-oriented and customer service-driven person as a full-time Front Desk Host
! Help keep the party going at our Fairfax, VA barbershop.

• Bonus potential
• Employee assistance program offering discounted or free counseling, financial planning, child and elderly care assistance, legal assistance, and more
• Ongoing opportunity for growth
• Free monthly services and product discounts
• Health benefits for full-time employees, including medical, dental, and vision
• Fun and relaxed environment where you can truly be yourself
• Nationwide locations, making it easy to relocate while continuing your professional journey

That's on top of your competitive pay of $16.00/hour
. Join us and help make every day a great one!

• 2+ years of customer service experience in the retail, hospitality, or beauty industries
• Experience working in a fast-paced environment
• Fantastic collaboration skills with an ability to communicate over the phone and in person
• Commitment to helping others and working with a team
• Organizational skills, attention to detail, and time management abilities
• Ability to maintain confidentiality
• Ability to work a flexible schedule, including nights and weekends

Are you able to work these hours? We are available when our clients want us to be. Weekends and evening availability are of high value to us.

This customer service role keeps our shop running smoothly by answering phone calls, scheduling appointments, answering questions, and taking messages for staff. You speak with customers about their desired services and give them pricing information, upselling treatments or products when possible. As you generate quotes, figure out wait times, and assist with general cleaning duties, you take pride in maintaining a positive, seamless retail environment!

APPLY TO BE OUR FRONT DESK HOST! Welcome to Floyd's 99 Barbershop – Fairfax, where fresh fades, killer cuts, and good vibes come standard! Our shop sits in the heart of Mosaic District, a buzzing hub packed with top-notch restaurants, trendy shops, and the kind of energy that makes every shift feel exciting. Grab a coffee at Mom & Pop, lunch at Ted's Bulletin, or unwind at Paragon Theaters after a day of making clients look their best.

At Floyd's, we keep it fun, fast-paced, and all about creativity—no cookie-cutter cuts here! We give our barbers and stylists the freedom to own their craft, build a loyal clientele, and rock out to some solid tunes while doing what they love. If you're looking for a high-energy, high-tipping shop with a built-in client base and a team that feels like family, this is the spot for you!

At Floyd's, we re more than a barbershop—we re a national leader in modern grooming, known for our expert services, strong culture, and top-tier talent. Come join the coolest shop in town - apply today with our short initial form!

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