Senior Business Analyst

Job Description

GDIT is seeking a Senior Business Analyst to help support the Defense Manpower Data Center (DMDC) Alternative Multi-factor Authentication Support Services (AMASS) program which is the primary authentication method for Department of War (DoW) self‑service websites. This position is 100% remote with minimum travel possible.

As a Senior Business Analyst, you will be part of a team responsible for providing Identity Management services to more than 11 million users across 200 partner applications, including U.S. Active Duty, National Guard, Retirees, Veterans, DoW family members, Federal Employees and Federal Contractors.

• Work closely with Business Analysts and Developers to create and document business, functional, and technical requirements.
• Participate in all stages of the Software Development Lifecycle (SDLC), including use case development, requirements creation/review, application discussions, testing support, and deployment preparation.
• Maintain and update project documentation (functional specs, user guides, test plans, release notes, etc.).
• Gain hands‑on experience with JIRA by creating and managing tickets and assisting with creating user stories and acceptance criteria.
• Support testing activities in development, quality assurance, and user acceptance testing environments.
• Assist with capturing and distributing meeting minutes as required.
• Learn AMASS systems and processes and build foundation knowledge with applications.
• Grow technical capabilities, such as leveraging AI.
• Demonstrate problem‑solving skills with guidance and collaboration from the team.

• U.S. Citizenship
• Ability to obtain DMDC Position of Trust (Secret clearance)
• BA/BS or equivalent related field
• 4 years of manual or automated testing experience
• 3 years of general Business Analyst experience across any of the following areas
• Requirements gathering, creating workflows, analyzing processes, creating use cases, and translating requirements into actionable solutions
• Experience creating technical specifications, functional specifications, or user manuals
• Software project management and managing cross‑functional team deliverables
• Strong written and verbal communications
• Detail oriented and eager to learn
• Working knowledge of MS Office Suite (Word, Excel, PowerPoint)
• JIRA and SQL familiarity is a huge plus but not required; willingness to learn is essential
• Quick learner with experience with medium to high complexity IT systems
• Analytical thinker with excellent communication skills
• Remote location within CONUS

• Prior experience supporting government or DoD programs
• Familiarity with Agile/Scrum environments
• Experience reviewing or writing technical documentation
• Analytical thinker with excellent communication skills

• Growth: AI‑powered career tool that identifies career steps and learning opportunities
• Support:
  Internal mobility team focused on helping you achieve your career goals
• Rewards:
  Comprehensive benefits and wellness packages, 401(k) with company match, and competitive pay and paid time off
• Flexibility:
  Full‑flex work week to own your priorities at work and at home
• Community:
  Award‑winning culture of innovation and a military‑friendly workplace

The likely salary range for this position is $96,569 - $130,651. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Our benefits package for all U.S. based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre‑ and post‑tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave.

GDIT typically provides new employees with 15 days of paid leave per…