Business Analyst III

Make a difference – join our team to empower communities and build futures!

The Fairfax County Department of Housing and Community Development works in partnership with the Redevelopment and Housing Authority to serve the people of Fairfax County by creating housing opportunities to promote inclusive and thriving communities. Help make our vision of a community everyone can afford to call home a reality!

Fairfax County’s Department of Housing and Community Development (HCD) seeks a highly skilled IT professional to manage complex technology initiatives, align solutions with business objectives, and support mission‑critical operations. Assist in HCD technology projects from requirements analysis through design, deployment, and support. Serve as liaison with DIT (Department of Information Technology) and vendors to align solutions with business objectives. Define scope, coordinate resources, and direct staff and consultants to deliver high‑quality outcomes.

Maintain documentation, track milestones, and resolve issues while ensuring adherence to Agile and waterfall methodologies. Collaborate with analysts and end users to improve processes and applications. Perform systems analysis and design, develop architecture diagrams, and execute advanced data analysis, modeling, and reporting. Create queries to extract and interpret data from enterprise systems, ensuring integrity and accessibility. Utilize MS development suite, SQL Management Studio, SQL Developer, and contemporary programming tools.

Deliver dashboards and visualizations to support decision‑making. Evaluate emerging technologies, including generative AI, to enhance efficiency and security. Monitor existing systems for optimization, conduct risk‑benefit analyses, and apply best practices for compliance and performance. Provide technical support for network servers and ensure integration with enterprise applications. Oversee help desk operations, troubleshoot issues, and ensure timely resolution. Manage hardware deployments, imaging, and asset inventory.

Implement network protocols and connectivity solutions for secure access. Coordinate with IT teams and vendors to minimize downtime and support audiovisual needs for meetings. Conduct audits for compliance and system integrity. Provide guidance and training to junior IT staff, manage workloads, and promote collaboration to deliver high‑quality technology solutions. Act as backup for team members to maintain continuity of operations.

Communicate performance metrics and workload status to the IT Manager for strategic planning.

Read about Fairfax County Department of Housing and Community Development, . Review the Fairfax County Redevelopment and Housing Authority Fiscal Year 2024 annual report

We are committed to the One Fairfax Policy by intentionally considering equity when making policies, delivering programs and services, considering diverse ideas and perspectives, and communicating with transparency in the decision‑making processes.  to learn more about the One Fairfax policy.

Fairfax County Government offers a thriving career and workplace culture. Watch these videos to learn more:

• to watch a video on Working for Fairfax County Government
• to watch a video on benefits offered by Fairfax County Government.

Any combination of education, experience, and training equivalent to the following: (Click on the aforementioned link to learn how Fairfax County interprets equivalencies) Bachelor’s degree in business, computer science or a field related to the department where the IT services are being used: plus four years of experience analyzing business processes and/or developing/maintaining the main business system, technical platform, or a related system.

The appointee to the position must satisfactorily complete a criminal background check and a driving record check.

• Demonstrated ability to manage complex IT projects, define scope, coordinate resources, and deliver results using Agile and waterfall approaches.
• Proven experience meeting business requirements through technical solutions, including vendor coordination and…