Senior Project Manager

About NFF:
Since 1996, NFF has designed, architected, and delivered IT network and security solutions to many state, and local government agencies, K‑20 educational institutions, federal agencies, and large enterprise businesses across the mid‑Atlantic. NFF is a technology philosophically and solutions provider, specializing in next‑generation IT infrastructure including networks, data centres, cloud migrations, IT security, collaboration and mobility, and full‑/part‑time staff augmentation services.

Our solutions, professional services and IT staffing portfolio are centred around building more resilient, secure, adaptive, and intelligent IT infrastructure and include comprehensive assessment, architecture, design, integration and installation services, and ongoing performance management services through our Network Operations Centre (NOC). NFF is a Cisco Gold Partner with a Customer Experience Specialisation and was a “Cisco Top‑5 Mid‑Atlantic SLED Partner” in 2019, 2020 and 2022.

NFF has maintained Cisco Gold Partnership since 2008 and is the only Cisco Gold Partner headquartered in the District of Columbia. In addition to Cisco, NFF has key partnerships with many manufacturers and IT solution providers including Rapid7, Arctic Wolf, VMware, Net App, and Splunk. NFF is a District of Columbia (DC) Certified Business Enterprise (CBE) and an SBA Certified Small Business with headquarters in downtown Washington, DC.

Our(options) dedication to quality is reflected in our accomplishments of being awarded multiple ISO 9001:2015 certifications.

• Build and sustain collaborative relationships with IT staff, departments, customers, partners, and key stakeholders in administrative and academic units; maintain currency on current and future business needs, university‑wide technology initiatives, and leading‑edge project management practices.
• Establish a foundation for each project, working with sponsors to create robust, comprehensive project charters and baseline reports; manage communications with project stakeholders and internal project teams.
• Drive continuous improvement, overseeing accurate, well‑communicated scope, and the creation of actionable schedules and budgets for each project; report risks that may affect work progress and recommend mitigation strategies.
• يين manage productivity and effectiveness of projects with varying complexities; create meaningful status reports and maintain accurate tracking logs that organise budget, time, scope, and communication details.
• Timely identify and proactively resolve issues, create strategies for risk mitigation and contingency planning, and escalatı disruptions and dependencies to departmental leadership as necessary.
• Own project management methodology, applying tools, service management frameworks, and technology strategy to all projects; utilize pertinent change‑control processes, develop project progress & compliance reports, and present regular updates by participating in project team meetings.
• Aide the cultivation of an inclusive environment and a culture of trust and transparency, share information broadly, openly, and deliberately; build and maintain collaborative relationships with diverse groups of peers, team members, and leadership; actively embody college values and behaviours (e.g., accountability, ethics, best‑in‑class customer service).
• Collaborate with team members and management, implement effective solutions to support the Project Management Office’s vision; keep currency with technology, standards, and best practices; support process improvement efforts within the team and across the IT organisation.
• Oversee development, implementation and operational excellence of project management office technology utilities and platforms that support project intake, day‑to‑day management of requests and project work, and status/performance telemetry dashboards header stakeholder reporting. Platforms may be project‑management specific modules and workflow functionality of enterprise IT service management offerings such as Team Dymasix, Service Now, or similar and stand‑alone software/service utilities such as Microsoft Project, Asana,…