Management Analyst III

This position works as a skilled and solutions-oriented professional to lead the agency’s Information Technology (IT), data analytics, and systems operations functions. This position plays a critical role in advancing FMD’s operational effectiveness by leveraging technology, systems, data, and analytics to support maintenance and facility operations. The successful candidate will be a hands‑on leader with experience managing IT infrastructure, systems integrity, reporting, and enterprise maintenance systems, with a strong focus on data quality and strategic planning.

This position reports directly to the Director of the Facilities Management Department.

• Manages the agency’s internal IT operations, including implementation of county security policies, asset control, access management, and user support.
• Supervises the agency’s internal information technology team that identifies, locates, acquires, and manages retention of information.
• Provides advanced-level data analysis of maintenance systems (e.g., Nuvolo) to ensure the quality, accuracy, and timeliness of data related to preventive maintenance, corrective work, demand service, and non-building-related work orders.
• Oversees day-to-day administration of business-critical systems, including Nuvolo, AutoCAD, Bluebeam, and other facilities-related platforms.
• Coordinates with county Department of Information Technology (DIT), FMD Finance, Procurement, and other agencies to support system upgrades, new procurements, and licensing.
• Develop dashboards and reports that enable executive decision-making and track performance trends over time.
• Supports strategic initiatives, including department-wide planning efforts.
• Leads efforts to align system functionality and data representations with the department’s maintenance goals and capital renewal strategies.
• Provides responsive, high-quality technical support to department staff, including workstation troubleshooting, software installations, and configuration of mobile/desktop systems.
• Ensures compliance with cybersecurity best practices and manages system security across platforms and users.
• Agency required provisioning responsibilities for new and current employees.

• Considerable knowledge of mission, goals, and objectives of the organizational unit, program, or activities to which incumbent is assigned.
• Considerable knowledge of the principles, practices, and techniques relating to the functional area of business operation (e.g. personnel, budgeting and financial management, contract administration and management).
• Knowledge of the principles, practices and techniques governing management, organization, operations and programmatic services.
• Ability to identify possible solutions for solving business problems.
• Ability to evaluate proposals and solutions in terms of benefits, costs, and overall impact on the project, program, or organization.
• Ability to make oral presentations to department management, other departments, or the public.
• Ability to write detailed, accurate reports, grants, or solicitations for pertinent areas of administration.
• Ability to use word processing and presentation software to prepare documents, and to use spreadsheet and statistical analysis software packages to store, manipulate, analyze and present data.
• Ability to supervise and train staff.
• Ability to lead assigned employees, including delegating and reviewing work assignments, providing coaching and guidance, monitoring and evaluating performance, and supporting training and development planning.

Any combination of education, experience, and training equivalent to the following:
Graduation from an accredited four-year college or university with a bachelor's degree in the field related to the assigned functional area; plus four years of professional work experience within the functional area.

Valid driver’s license.

The appointee to this position will be required to complete a criminal background check, credit check, and driving record check to the satisfaction of the employer.

This position is…