Front Desk Medical Receptionist

Overview

Salary Range: $21.00 - $25.00 Are you looking for new career opportunities, great wages, excellent benefits, and work-life balance? Follow your heart to Virginia Heart!

Location:

Fair Oaks, VA | Status:
Full-Time / Non-Exempt

Virginia Heart is seeking friendly, dependable, and enthusiastic Front Desk Medical Receptionist to provide daily administrative and customer service support to medical office operations at our busy practice. The ideal candidate has a high level of customer service experience and professionalism.

• No Nights, weekends, or holidays!
• Affordable Medical, Dental and Vision plans
• 401(k) Retirement Plan
• Paid Short-Term Disability
• Employee Assistance Program for Mental and Physical well-being
• Three Weeks of Paid Vacation upon eligibility
• One week of Paid Sick Leave
• Annual Merit-Based increases
• Career Advancement Opportunities
• Employee Referral Bonuses
• Employee Discount Programs
• Employee Appreciation events

• Provides support to the office manager, physicians, billing, clinical staff and most importantly, the patient.
• Provides exceptional customer service.
• Responsible for greeting all patients in a courteous, professional, and timely manner.
• Provides friendly and efficient telephone services.
• Registers patients in EMR system, verifies demographics and updates accordingly.
• Collects co-payments, prepares patient receipts, and posts payments accurately via EMR.
• Collects external/internal mail daily and distributes appropriately.
• Keeps reception area and waiting rooms clean and presentable.
• Able to identify all accepted insurance plans and cards.
• Checks insurance eligibility and obtains patient insurance referrals as needed.
• Performs daily chart preparation ensuring that required documentation is prepared in advance to ensure efficient patient flow.
• Schedules appointments either via phone or in person.
• Respects and maintains patient privacy and dignity. Always adheres to HIPAA law.

• High School Diploma or equivalent required
• Minimum one year of experience in a receptionist position in a fast-paced environment
• Medical office experience in a multi-provider office preferred
• Bilingual (English/Spanish) a plus
• Computer proficient with good typing skills
• Prior experience with the use of an Electronic Medical Record (EMR) preferred
• Excellent customer service skills and positive attitude
• Ability to multi-task
• Detail oriented
• Strong communication skills and pleasant phone manner