Vice President, Administrator, Inova’s Office of Medical Staff Services

Vice President, Administrator, Inova’s Office of Medical Staff Services Job Description

Shape the Future of Physician and APP Experience at Inova

Inova is seeking a visionary, relationship-driven leader to serve as Vice President & Administrator of the Office of Medical Staff Services (OMSS). This enterprise-wide leadership role offers a unique opportunity to design, align, and elevate the experience for physicians and Advanced Practice Providers (APPs)—both employed and independent—across one of the nation’s leading integrated health systems. This role is a high-impact, strategic position for a leader who thrives on collaboration, builds trust across diverse stakeholders, and excels at bringing complex, cross-functional work together to create seamless physician support and measurable system value.

As the senior administrator for OMSS, you will oversee and advance a broad portfolio of physician- and APP-facing services, including the Clinically Integrated Network (CIN), Accountable Care Organizations (ACO), Managed Services Organization (MSO), and core operational support functions. You will lead the operational execution of non-clinical physician services across Inova in close partnership with service lines, system services, Inova Care Infrastructure, and Centers of Excellence (COEs).

You will also play a critical role in helping Inova succeed in a rapidly evolving healthcare environment—supporting value-based care, strengthening network performance, reducing administrative friction, and improving physician alignment across the enterprise.

• Serve as senior administrator for OMSS, translating system and CIN strategy into scalable programs, workflows, and service models
• Lead enterprise-wide execution of physician and APP support services in collaboration with clinical, operational, and system leaders
• Operate within a matrixed environment, ensuring alignment and shared accountability across COEs and system partners

• Oversees or partners with OMSS day-to-day operations, including:
  • CIN & ACO network performance, engagement, quality, and outcomes
  • Contracting
  • Credentialing and Central Verification Office (CVO)
  • Physician onboarding
  • OMSS Relationship Managers
  • MSO and vended service offerings

• Lead end-to-end process redesign to achieve best in class timelines for credentialing and onboarding
• Align workflows across payor credentialing, hospital privileging, CVO, and medical staff offices
• Improve physician onboarding to ensure a seamless, well-orchestrated experience from day one
• Expand MSO offerings, including EMR support (e.g., Epic), and develop market-ready service packages
• Develop and monitor performance metrics, service standards, and SLAs across OMSS and MSO offerings
• Ensure services consistently meet practice needs and enterprise expectations
• Work with the CIN and ACO to drive quality and financial performance in value-based care contracts

• Partner closely with physician leadership to ensure alignment with system strategy, governance, and compliance requirements
• Collaborate with HR, IT, Analytics, and Inova Care Infrastructure to optimize systems, reporting, and operational integration
• Support CIN and network governance activities with timely communication and follow-through

• 3 years of progressive administrative and operational experience within a service line or clinical department in which the position required in-depth capabilities in major administrative leadership responsibilities
• 7 years of experience in progressive administrative leadership roles successfully managing a complex health and patient care delivery setting
• Education – Master’s of Business Administration, Public Health or Health Care Administration or related field.

• Has led large, cross-functional initiatives within complex health systems or networks
• Proven operational experience managing or supporting Clinically Integrated Networks, ACOs, and value-based care models.
• Has working knowledge of physician alignment strategies, community-based practice environments, and payer relationships