Clinical Services Supervisor; Management Analyst III at Fairfax County Government

Clinical Services Supervisor (Management Analyst III)

This is an exciting time to join Fairfax County Government as we shape racial and social equity policies in the county through the One Fairfax Policy. Using this framework, we intentionally consider equity when making policies or delivering programs and services. To learn more, we highly encourage you to watch the Becoming One Fairfax—An Introduction to Key Concepts video by clicking here and visit the One Fairfax webpage here.

In alignment with One Fairfax, DFS is committed to strengthening the well‑being of its diverse community. To learn more about DFS and its Mission, Vision, and Values, please clickhere.

Under general supervision, the Quality Assurance Management Analyst III designs, develops, implements, and integrates a formal and structured quality assurance system for Clinical Services as well as other programs within the Domestic and Sexual Violence Division. This work is done in close coordination with the clinical services supervisors, as well as other program supervisors and program managers for purposes of ensuring best practice and programmatic consistency of practice.

Requires a thorough knowledge of local, state, and federal program regulations and requirements to review and analyze clinical practices against desired outcomes and for conformance with program requirements. Prepares written and analytical reports on direct services outcomes and findings and provides feedback and recommendations to program staff, supervisors, and managers to address issues or problems identified during chart audits and program evaluation.

Serves as a resource for DSVS staff regarding program regulation compliance questions and issues. Provides training and consultation to staff as needed regarding quality assurance. Supervises a quality assurance team. Discharges other duties as assigned as an employee of DSVS and DFS, and pertaining to direct reports.

The assigned functional areas of the position are quality assurance and compliance, data management and analysis, policy development, and/or collaboration and community partnership.

• Designs, develops, implements, and integrates a formal and structured quality assurance system for Clinical Services as well as other programs within Domestic and Sexual Violence Services programs.
• Ensures compliance with local, state, and federal requirements.
• Improves practice and outcomes for the those served by Clinical Services as well as other direct services programs.
• Promotes the use of meaningful data to inform program decisions.
• Leads development of tools and protocols to ensure valid, reliable data is provided to managers through regular reports.
• Manages and maintains program data and outcomes.
• Contributes to the development of protocols, policies, procedures, grants and contracts for a behavioral health program, as well as the division.
• Assists the division in planning and carrying out training for new staff, providing guidance to staff.
• Communicates and works with colleagues, clients and the community in a manner that supports the agency and program goals and objectives.
• Participates as a contributing member on interagency, multi-disciplinary teams, community groups and professional organizations.
• Provides training and education on a variety of behavioral health/data/quality assurance topics.
• Uses automated technology to maintain and update case data, notes, documents, records, contacts and summaries of information.

• Knowledge of domestic and sexual violence, staying current on co‑occurring treatment, and methods/approaches to address them.
• Knowledge of intersections of interpersonal violence, marginalization, gender and systemic oppression.
• Ability to collaborate with and maintain relationships within the Clinical Services program and division to support best practice, continuous quality improvement and streamlining of data processes.
• Ability to establish, develop, and maintain relationships and partnerships with individuals and organizations that enhance the coordinated community response for supporting victims/survivors of sexual and domestic violence, human trafficking and stalking.
• Ability to conduct quality improvement to include identification, analyzing, managing, and reporting key performance indicators that enhances programmatic and divisional outcomes.
• Extensive knowledge of the principles of clinical supervision, professional development, and performance management to include being able to direct the activities of licensed and professional staff.
• Knowledge of how to accurately apply, interpret, and administer clinical regulations for counseling services as well as familiarity with standards for Domestic Violence Intervention Programs.
• Ability to maintain professional ethics and confidentiality of client information.
• Extensive knowledge of regulations and guidelines relating to standards for service provision to victims of domestic and sexual…