Laboratory Operations Manager, MLS

Laboratory Operations Manager – MLS Required

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Plan, manage, organize, and coordinate laboratory services. Serve as the subject matter expert and technical resource for the region in the designated specialized area. Responsible for designing and overseeing highly reliable laboratory operations with accountability for quality of care, member experience, affordability, standard work, employee experience, and competence. Accountable for role‑modeling KP Mission and Standards and for fostering a culture of compliance, ethics, and integrity.

• Exceptional Care and Service. Lead and manage technical, clinical, and operational aspects of laboratory and pathology services. Monitor test results, equipment, and laboratory information systems. Perform, assist, and support functions within laboratory as needed. Promote an organizational culture of safety and ensure appropriate patient safety. Design and evaluate processes to ensure high‑reliable standard laboratory services across continuum of care. Build strong performance‑based, collaborative relationships with local and regional leadership.
  
  Represent the laboratory in Medical Operations Building and Regional facilities functions and committees. Participate in on‑call responsibility. Develop, implement, and monitor laboratory policies and procedures. Oversee regulatory and accreditation requirements. Establish, implement, and maintain service standards to meet member and internal client expectations. Implement and monitor new service offerings to meet changing business needs.
• Employee Experience. Manage departmental human resources and ensure ongoing staff development. Present in‑service programs to medical center and regional staff. Design and implement laboratory safety program, including hazardous waste management, chemical hygiene plan, and injury prevention program. Hire, develop, and retain competent and professional staff. Evaluate performance, recognize achievements, and initiate corrective action. Provide and oversee training and competency. Ensure employee experience activities incorporate all applicable KP policies, regulations, and accreditation standards.
• Grow Sustainably. Administer staffing, materials, and capital equipment budget. Perform financial planning and review budget preparation and justification. Identify and evaluate cost restructuring activities to achieve gains. Ensure compliance with clinical practice standards, staffing, payroll, budgets, fiscal management, and quality improvement activities. Participate in strategic plan development and implementation to improve member and employee experience and reduce overall cost of medical care.
  
  Lead overall operations of laboratory services and collaborate with inter‑regional clinical lab facilities.
• Upholds and Models Kaiser Permanente Policies. Monitor labs performance on key indicators to include affordability, quality, and service. Complete 24 CEUs (12 technical and 12 leadership) per year. Maintain current knowledge of all applicable KP policies, local, state and federal laws and regulations. Perform other related duties as directed.

• Minimum four (4) years experience in high‑complexity testing.
• Minimum three (3) years of leadership experience in a clinical laboratory setting.

• Bachelor’s degree in medical technology, clinical laboratory science, chemical, physical or biological science from an accredited institution.
• Proper documentation for applicable degree is required (copies of diplomas, transcripts, and/or U.S. Equivalency Degree Report if needed). Major must be clearly stated.
• Degree must include 24 semester hours of medical laboratory technology OR 6 hours chemistry and 6 hours biology and 12 hours of chemistry, biology or medical laboratory technology in any combination AND completion of a clinical laboratory training program approved by HHS and at least three (3) months documented laboratory training in each specialty the individual will supervise.

• Six Sigma Yellow Belt Certificate within…