Undergraduate Academic Advisor

Undergraduate Academic Advisor

Department: College of Engineering and Computing

Classification: Education Support Spec 3

Job Category: Classified Staff

Job Type: Full-Time

Work Schedule: Full-time (1.0 FTE, 40 hrs/wk)

Location: Fairfax, VA

Workplace Type: Hybrid Eligible

Sponsorship Eligibility: Not eligible for visa sponsorship

Pay Band: 04

Salary: Salary commensurate with education and experience

Criminal Background Check: Yes

The primary purpose of the Computer Science Department is to provide an innovative approach to technology in achieving academic excellence and high-quality services to all its constituents, including visitors, chair and faculty, and current and prospective students. The department's objectives are to offer Computer Science programs at undergraduate, graduate, and doctoral levels.

The Undergraduate Academic Advisor responds to general inquiries about the department's educational programs, helps current undergraduate students with education planning and decision-making, and provides transition support for the Bachelor's to Accelerated Master's (BAM) programs. Responsibilities also include helping current students understand academic policies and procedures, tracking current and prospective undergraduate, graduate, and BAM students, responding to prospective students' questions about application procedures, and coordinating departmental recruitment efforts.

Representing the department professionally, the Academic Advisor is a resource for university and department procedures, rules, and regulations, as a troubleshooter and problem solver for all students. The Academic Advisor contributes to George Mason's goals of preparing career-ready graduates and improving graduation and retention rates.

• Advise current undergraduate students in decision making and developing a plan of study consistent with students' interests, desires, and abilities;
• Assist students regarding course selection, prerequisites, transfer courses, registration and overrides, career and/or educational goals and general university rules and regulations;
• Coordinate processing of graduation applications; ensure that students meet departmental requirements of degree progress; act and assist in troubleshooting and problem solving;
• Assist students in establishing or clarifying appropriate educational and vocational goals, assist students with problems of social or personal nature, and assist in career decision making or making appropriate referrals;
• Communicate essential academic registration information;
• Act as a liaison in communicating students concerns, problems, and issues;
• Distribute information and assist in implementing and performing student support services tasks;
• Assist in coordination of efforts to organize departmental functions for students, including events such as orientation or faculty-student advising meetings;
• Participate in university-wide programs and events related to undergraduate students such as admissions, orientation, advising, graduation, and other social and networking events;
• Assist and function as liaison between students, faculty, management, and administrative agents in understanding the programs, university rules and regulations;
• Assist and perform oversight of operations related to student records, graduation, and student recruitment functions;
• Generate correspondence in communicating with students, faculty, and other administrators in writing and via e-mail or other communication means in response to students and other constituents' inquiries in fostering student success as needed;
• Assist with administrative tasks and assigned tasks including, but not limited to, telecom coordination, fixed assets inventory coordination, textbook ordering, classroom and conference room reservations, file creation and maintenance for all undergraduate programs, filing, and statistical reports;
• Additional duties as required.

• High school diploma or equivalent;
• Some experience in higher education;
• Microsoft Office, internet, and e-mail experience;
• Spreadsheet and data entry experience;
• Knowledge of basic word processing, spreadsheet and data entry applications;
• Strong communication and organizational skills;
• Skill in usage of the multi-line telephone and copier.

• Bachelor's degree in related field;
• Strong background in higher education and/or academic advising;
• Ability to establish and maintain an effective rapport and working relationship with individuals from diverse backgrounds.

For full consideration, applicants must apply for the Undergraduate Academic Advisor at (Use the "Apply for this Job" box below). Complete and submit the online application to include three professional references with contact information, and provide a cover letter and resume for review.

Posting Open Date: February 25, 2026

For Full Consideration, Apply by: March 11, 2026

Open Until Filled: Yes