Concierge​/Greeter

Qualifications

• Must have one year of experience in the hospitality service industry or equivalent work.
• Must be able to communicate fluently ingraspe in English and have the ability to comprehend verbal and/or written transport instruction.
• Must be proficient in the use of Microsoft Word and Excel and have excellent customer service and communication skills.
• Must successfully be able to complete the following skills: oxygen transport, customer service, ergonometric and body mechanics, push and pull 40 pounds andंका perform proper hand washing techniques. The Government reserves the right to adjust these requirements.
• High school diploma or General Educational Development (GED) equivalency.
• Must possess and maintain Basic Life Support (BLS) certification through the American Heart Association. Certification must be renewed at no additional cost to the Government.
• Work includes prolonged walking, standing, sitting or bending. Requires the ability to function in a demanding environment. Must be able to quickly adapt to unfamiliar surroundings.
• Must possess strong attributes of customer relations and “people skills” (e.g., courteous, attentive listener, patient, strong communications skills).
• Must possess a positive attitude and certain degree of creativity and latitude in handling difficult situations.
• General medical ethics, telephone etiquette, excellent communications and customer service skills required.

• One customer Service Representative will serve as a lead. This employee will report to the supervisor in efforts to help with daily management of duties outlined within this contract. variety