Front Desk Agent

Front Desk Agent

Join to apply for the Front Desk Agent role at Driftwood Hospitality Management.

Checking people in and out. It’s a no brainer, right? Often the first impression you make can set the tone for the entire guest experience and potentially impact the brand. Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting families on a vacation adventure to handling travel‑weary guests’ requests with prompt courtesy. As a Front Desk Agent, you’ll have many opportunities to brighten someone’s day.

• Provide that critical first impression to our guests and have a natural passion for delivering exceptional service.
• Welcome and serve guests in person and over the phone every day.
• Enjoy solving problems, be comfortable using a computer to check guests in and out, and handle cash and credit card transactions accurately and confidently.

To be successful in this role, you must have excellent English communication skills and be able to read, write and speak fluently. You will regularly use a computer and different software. This position requires continuous movement, standing and occasionally you will have to lift or move up to 20 pounds.

• 401(k)
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance
• Room Discounts
• Employee Food and Beverage Discounts

EEO:
Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.