Park Operations Support Services Assistant; Admin Asst IV

Job Announcement

Join the Park Authority and our nationally recognized team of professionals! This position will work as a part of one of the most highly regarded park systems in the country. With more than 25,000 acres of parkland, nine REC Centers, eight golf courses, three lakefront parks, and more, FCPA is an exciting organization to be a part of and there are many opportunities for staff to make a difference at every level.

Under minimal supervision assists in the day-to-day operations of services offered in the Park Operations branch. Primary point of contact for the Park Operations maintenance phone line and email. Responds directly to a high volume of customer inquiries and customers over the telephone and by email. Assists in the division’s hiring, interviewing, and onboarding processes. Communicates daily with Park Authority staff to research and resolve inquiries and maintenance requests.

Manages or coordinates branch programs such as agency motor pool, Adopt‑A‑Field, Vegetative Planting Requests, etc. Enters, validates, and updates the asset information management system. Manages the Park Operations office. Successful applicants will be self‑motivated and have excellent interpersonal communication skills to mitigate user concerns and promote agency services.

Position reports to 12055 Government Center Pkwy, Fairfax, VA 22035. 3 days a week, teleworks 2 days a week.

The assigned functional areas are general office administration, customer service, and/or office management.

(The illustrative duties listed in this specification are representative of the class but are not an all‑inclusive list. A complete list of position duties and unique physical requirements can be found in the position job description.)

• Recommends changes to agency/work unit administrative policies, procedures and methods;
• Uses existing spreadsheets and databases to interpret and organize resource information;
• Provides customized reports to analysts or others in the unit.

• Approves and authorizes accounts through corporate system;
• Monitors external accounts and resolves discrepancies;

• Determines substitutes for supplies and low‑value equipment;
• Verifies the accuracy of and updates the department equipment and/or fixed asset inventory;
• Authorizes requests for goods and services in corporate system;
• Monitors contract compliance (e.g., expirations, payment terms, costs);

• Researches and negotiates with hotels, etc. for best logistical arrangements for rooms;
• Makes complex scheduling arrangements involving multiple parties, including informing all relevant parties;
• Independently makes and cancels meetings depending on the subject and attendees;
• Determines what confidential information can be disseminated and to whom;
• Arranges for special room or equipment needs and/or multiple locations & individuals;

• Independently composes original correspondence (e.g., preparation of replies to non‑technical requests) for the executive/work unit head's review and signature;
• Coordinates data collection and provides information to others including executive/work unit head;
• Explains policies of the functional area (e.g., purchasing, travel, and leave).

• Performs/supervises several administrative functions (e.g., records management, reception);
• Analyzes short‑term administrative needs of the unit (e.g., status of supplies and equipment, determining if work order is needed);
• Notifies relevant individuals of work progress and inquires as to its status.

• Develops filing systems (paper and/or electronic);
• Develops internal mailing processes and procedures;
• Prepares non‑routine responses to correspondence;
• May supervise general administrative functions.

• Oversees or resolves non‑routine/difficult situations based on knowledge and interpretation of established policies & procedures;
• Interprets county rules & regulations to employees, management, and the public using discretion as to proper application.

• Creates and maintains databases;
• Generates unique reports;
• Diag…