Assistant General Manager

Join to apply for the Assistant General Manager role at Krystal Restaurants LLC
. This position offers competitive starting pay, flexible schedules, health benefits, and a 401(k) plan. We are looking for dedicated, ambitious leaders to balance operational excellence with outstanding guest service.

• Creates great energy in the restaurant and sets the team up for success
• Empowers the team through a “Yes I Can” mindset
• Communicates effectively and engages the team in regular huddles
• Coaches and motivates Shift Leaders and crew members
• Recruits and develops top‑grade talent
• Demonstrates commitment to goals and inspires others to deliver excellent performance
• Recognizes the team with U‑Rock and Fresh, Friendly and Fast recognition tools
• Serves those they lead through behaviors, actions and decisions

• Serves as a role model to create memorable guest experiences
• Coaches WOW service and creates a welcoming work environment
• Takes actions to solve and celebrates guest feedback
• Regularly observes the team and operations from the guest perspective and coaches accordingly

• Supports the Restaurant General Manager’s efforts in the community with local marketing and events
• Supports company‑wide promotions, product launches and product samplings
• Helps the team execute local promotions

• Responsible for executing Krystal 9 operating systems
• Assists in developing sales forecast and schedules to ensure Quality, Service and Cleanliness are met
• Monitors business: previous day numbers, schedules, cash shortage concerns and HACCP logs
• Reviews inventory efficiencies to create product (truck) orders
• Reviews inventory and evaluates food costs
• Controls food and equipment inventory, conducts daily and weekly inventory counts and keeps inventory records
• Implements and follows up on operations and financial action plans
• Analyzes sales and labor results throughout and after each shift
• Maintains brand operating standards for product procedures, cleanliness standards and service expectations

• Ensures compliance with health, safety, cleanliness, security and fire policies, standards and regulations
• Helps identify problems and conducts high‑level troubleshooting for restaurant equipment

• Excellent people‑leadership and guest service skills
• Ability to work in a fast‑paced environment
• Strong communication skills with guests, team members and above‑restaurant leaders
• Ability to resolve issues in compliance with Krystal standards
• Availability to work all shifts, weekends and holidays

• High‑school diploma or equivalent required
• Minimum of 1–2 years of management experience

• Must be able to lift up to 50 pounds frequently
• Ability to carry products or boxes weighing no more than 50 pounds
• Consistently handles product preparation
• Can kneel and follow proper lifting procedures
• Continually lifts for product preparation, stocking and inventory

• Mid‑Senior level

• Full‑time

• Management and Manufacturing
• Industry: Restaurants