Protective Services Specialist Fairbanks; PCN

Come join the State of Alaska!

This job class uses Competency Based minimum qualifications (MQs). Please read the Competency Based MQ instructions below to learn more.

The Department of Family and Community Services, Office of Children's Services (OCS) is recruiting for full-time Protective Service Specialist 1/2 in Fairbanks, Alaska.

This position is open to All Applicants.

As a Protective Service Specialist (PSS), located in Fairbanks, Alaska, you will be responsible for Child Protection Services in the Family Services Unit, the Investigations & Assessment Unit, or as Generalist covering both. Travel throughout the interior of Alaska is required approximately four times a month.

Case‑carrying duties include investigating reports of child abuse or neglect, preparing intervention plans, gathering information about family dynamics/functionality, ensuring child safety while assisting parents in addressing protective factors, placing children outside the home with relatives or licensed foster homes when necessary, providing ongoing or in‑home services, writing and submitting reports to court, working closely with Tribal/Community Partners, maintaining frequent face‑to‑face and telephonic contact with parents and caregivers, making referrals to other service providers and agencies, and traveling as required by client locations.

For more information: OCS Practice Model

The Mission of the Office of Children's Services is:
Ensuring the safety, permanency and well‑being of children by strengthening families, engaging communities, and partnering with Tribes.

Office of Children's Services is dedicated to a diverse and inclusive workforce where safety and wellbeing are paramount. Employees contribute to building a culture where everyone is valued, treated equitably, and treated respectfully.

Everything we do is underpinned by our Core Values.

The Office of Children's Services is committed to an organizational culture that values each team member. We are committed to building and sustaining a diverse, equitable, and inclusive work environment. We celebrate and value the diversity of our employees, partners, and families we serve.

Your first twelve months in the agency are probationary and considered a training period, with formal virtual training, on‑the‑job training with your supervisor, and with other colleagues.

While this is a field‑based position that involves working in the community, part‑time teleworking within the duty station may be an option upon eligibility.

Full‑time benefits of this position include but are not limited to: insurance benefits; retirement benefits; paid leave; and twelve paid holidays per year. Please see the benefits tab on this posting for more information.

The Interior Rural Field Office serves approximately 30 rural communities in the Interior of Alaska. The home base location is in the Fairbanks Field Office which serves the Fairbanks area, North Pole, and surrounding communities. This requires the incumbent to travel in small aircraft, all‑terrain vehicles, or small boats to remote villages, communities, or rural locations. Some communities are not equipped with modern conveniences, hotels, or bed and breakfasts, thus the employee must be prepared to sleep in offices, schools, tribal community buildings, or other accommodation if overnight visitation is required.

Frequency of travel is expected to be 4+ times a month. Day trips and occasional overnight stays in rustic conditions with some exposure to extreme weather conditions in the winter may occur. Opportunities to assist other field offices within the Northern Region for a few days on an as‑needed basis exist.

The work performed is critical and significantly impacts the communities we serve. Officers work evenings, weekends, and weekdays. Overtime and working on‑call on a rotational basis are expectations.

Teams are built around strong work ethic, high ethical standards, treating all people with dignity and respect, being self‑motivated, organized, and honest. We strive for a positive, upbeat work environment.

Staff…