Client Account Manager II - Mass Market

Client Account Manager II - Mass Market page is loaded## Client Account Manager II - Mass Market locations:
Fairbanks, Alaska time type:
Full time posted on:
Posted 3 Days Agojob requisition :
JR100518

At Alaska Communications, we’re committed to putting our
** team first**, always being
** customer focused**, having a
** can-do attitude**,
** owning our results
** and always
** acting with integrity**#
** POSITION SUMMARY
** The Client Account Manager II – Mass Market position will retain and grow our existing customer base. Act as a business partner to existing customers with an emphasis on driving increased sales and revenue by demonstrating the value of our products and services. Introduce ACS end-to-end technology solutions to enable residential and small business customers to solve their connectivity needs.

This position requires a strong emphasis on outside sales prospecting.#
** ESSENTIAL FUNCTIONS
**** Reasonable Accommodations Statement
** Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions listed below.
** Examples of

Job Duties
*** Meets or exceeds sales goals by assessing current customer needs, strategically identifying Alaska Communications solutions, and closing sales.
* Attends events to drive customer acquisitions and conducts face-to-face visits with customers to develop relationships and expand revenue sources.
* This position is expected to spend at least 60% of their work week off-site with customers in face-to-face meetings, and prospecting for new customer acquisition.
* Prepares sales documentation, activity reports and forecasts, as required.
* Receives and works sales leads from customer call centers and websites through to their closing.
* Maintains an ongoing relationship with accounts to ensure positive customer experience and maximize sales opportunities.
* Develops and maintains collaborative relationships with internal stakeholders. Take initiative to improve processes that will enhance customer satisfaction and/or increase company profitably.
* Performs other duties as assigned and completes projects not specified in this job description.
** Competency Statements**
* ** Customer Focused** – Think and act in ways that put our customers first and make them promoters of our products and services.
* ** Accountability** - Ability to accept responsibility and account for their actions.
* ** Sales Ability** - Ability to uncover customer business needs and use effective communication skills to direct them to unique ACS solutions.
* ** Relationship Building** - Ability to effectively build relationships with customers and co-workers.
* ** Technical Aptitude** - Ability to quickly learn and use complex systems and applications.
* ** Business Acumen** – Ability to communicate with a high degree of professionalism (written/verbal), effective at decision making, able to forecast sales accurately and analyze financial information.
* ** Communications skills** – Ability to communicate (written/verbal/aural) with a high degree of professionalism.#
** MINIMUM QUALIFICATIONS
**** Education Required
** Bachelor’s degree in business administration, marketing, information technology or other closely related fields. Alternate education and training may be substituted for the degree requirement on a year for year basis.
** Experience Required
** Two (2) years of experience in a quota carrying sales environment to include selling products/services to small and medium business customers. Alternate experience and education may be substituted for the requirement on a year-for-year basis.
** Preferred
* * One (1) year of telecommunications or information technology experience.
** Computer Skills
** Demonstrated proficiency working with the Microsoft Office suite, to include Teams, Word, Excel, PowerPoint, and Outlook.
** Additional Requirements
** Valid driver’s license is required.

We hope you’ll join us as we change lives through technology.
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