Service Assistant; Fairbanks Airport
Listed on 2026-01-12
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Retail
Customer Service Rep, Retail Associate/ Customer Service
Description
Alaska Rent A Car, Inc. (an AVIS System Licensee) is looking to hire a full-time Service Assistant for our Fairbanks Airport location. We're a local, employee-owned company that has served Alaska for 70 years. We're passionate about supporting our employees and offering internal growth opportunities.
The Service Assistant assists the Service Center Foreman with completing preventative maintenance on rental vehicles. Also assists other departments with vehicle preparation for rentals, lot upkeep, and transportation of vehicles to customers, other Avis locations, and third-party vendors, while ensuring all vehicles meet Avis Alaska’s quality and safety standards and contributing to a positive work environment.
Benefits Include:- Med/Den/Vision (FT over 30 hrs only)
- Paid holidays (FT over 30 hrs only)
- PTO (FT over 30 hrs only)
- ESOP (retirement paid 100% by our company)
AVIS Alaska Rent-A-Car has been in business for over 70 years. We pride ourselves on a welcoming and inclusive culture. We are a team with a strong work ethic and a desire to provide the best customer service statewide. As a company, we see every employee as a team member, which is integral to the success of our business.
Requirements Essential Duties:- Primary duties are to assist the Shop Foreman in the Shop with all repairs and maintenance.
- Shuttle vehicles to and from various locations.
- Assist with daily and seasonal lot maintenance and repairs.
- When necessary, assist in daily carwash operations and assist employees to ensure timely and high-quality vehicle cleanliness.
- Communicate and take updates and directives from leadership effectively.
- Notify Management of any operational or personnel issues.
- Help maintain cleanliness, functionality, and safety standards of shop and carwash facilities and equipment.
- Ensure compliance with Avis operational policies, procedures, and safety guidelines.
- Knowledge of general vehicle maintenance methods, lift operations, and requirements, as well as safety precautions related to shop operations.
- Flexibility to work days, evenings, weekends, holidays, and events regarding repairs or inadequate staffing.
- Strong communication and interpersonal skills.
- Ability to multitask and solve problems in a fast-paced environment.
- High School Diploma or equivalent and a valid state driver’s license with a good driving record.
- Attention to detail with excellent customer service, communication, and interpersonal skills.
- Ability to meet the physical demands of the position, including walking, crouching, bending, standing for extended periods, and including winter weather.
- Willingness to comply with all company policies and uphold standards for service quality.
- Availability to work weekends and holidays as the location is open.
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