PSI Assistant Manager

Overview

Under the direct supervision of the store manager, the 2nd assistant manager is responsible for assisting the manager with day-to-day store operations to achieve optimum sales, profits and customer experiences. The 2nd assistant manager may be responsible for the operation of the store in the manager’s absence including ensuring crew employees complete tasks and assignments. The 2nd assistant manager is a support position with growth opportunities toward becoming a store manager.

Compensation: Starting wage is $23.00 an hour.

• Serves as a shift supervisor in the absence of the store manager and assistant manager.
• Expected to perform all essential duties of the cashier and deli clerks in addition to supervisory role.
• Ensures employees complete assigned tasks to company standard and expectation.
• Ensures employees provide customer service to the levels expected by the company and Management.
• Ensures employees understand and adhere to company policies and procedures.
• Frequently supervise up to 7 or more employees.
• Maintain professional demeanor at all times.
• Positively communicate (verbal and written) with management and staff.
• Handle customer complaints to positive resolution.
• Attend Management meetings.
• Work in deli to assist with product preparation, ordering, cleaning and all functions necessary for safe and timely production of hot foods.
• Must be 21 years of age for Beaverbrook, Farmers Loop or Hilltop locations.
• Is expected to continually learn the roles of the assistant manager and work towards advancement.
• Willing to respond to store issues at all hours and to work a variety of shifts to ensure schedule coverage.
• Willingness to serve as a patient trainer for new employees.
• Demonstrate the ability to be a “Team Player” and to foster a teamwork environment.
• Be flexible and available to assist at other locations occasionally as the need arrives.
• Proactively work towards maintaining a clean facility.
• Direct and follow up with employees on shift to complete tasks and projects.
• Proactively redirect employees to new priorities as needed and communicate to the manager the need.

ASRC’s Core competencies include Leading Self, Leading People and Leading the Organization. In addition to our core competency model, our framework includes competencies specific to the various levels of positions within our company. For more information on our core competencies please contact the HR Department and reference the ASRC Leadership Framework.

• Time Management – Uses time effectively and efficiently, concentrating his/her efforts on the more important priorities.
• Composure – Is cool under pressure and can handle stress. Can be counted on to hold things together during tough times. Is not knocked off balance by the unexpected.
• Self-Development – Is personally committed to and actively works to continuously improve himself/herself and understands that different situations and levels may call for different skills and approaches.
• Learning on the Fly – Learns quickly when faced with new problems and change. Experiments to find solutions and enjoys the challenge of unfamiliar tasks.
• Functional/Technical Skills – Has the functional/technical knowledge and skills to do the job at a high level of accomplishment.

• 1. High school diploma or equivalent.
• 2. Minimum one year retail management experience or the equivalent is required.
• 4. Will be required to complete all company required training.
• 5. Must be “We Card” Certified for Tobacco Sales.
• 6. Must have “TAPS” certification to work at Farmer’s Loop, Beaverbrook and Hilltop Locations.

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Possess the ability to write routine reports and correspondence. Have the ability to speak effectively in front of groups of employees or customers.

Possess the ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Demonstrate the ability to compute rate,…