National Account Manager - Grocery & Processor - East

Description

Unbox Your Potential: Our customers see us as the industry leader for trusted, high quality food service essentials and supply chain solutions - and our employees see the value in what they do each day. We offer a culture supported by integrity, growth, relationships, and excellence. We're looking for a National Accounts Manager focusing on the Grocery, Processor, and C-Store segments - are you ready to explore what it is like to work with us?

The National Account Manager is responsible for growing sales profitably targeting large scale regional and national chains within the grocery, processor, and C-Store segments as assigned within the Eastern US. The NAM will be responsible for developing, implementing, and evaluating the sales strategy, working with key customers and collaborating cross functionally within the organization. Responsible for leading sales activities for guarding and growing current business within the assigned account base, executing cross-selling opportunities within existing accounts and targeting opportunities with new customers.

The National Account Manager must maintain an excellent communication framework across the various organizational functions and share best practices among other team members to maximize volume, mix, revenue, and profit.

Location & Territory

The ideal candidate will reside on the East Coast to meet travel requirements within this territory. Major metro areas for travel include but are not limited to:
Boston, Philadelphia, New York, Mid-Atlantic (DC, VA, MD), and into North and South Carolina. 40-50% travel is required, mostly via air.

How You Will Make An Impact:

• Achieves sales, gross profit, and margin objectives through current and new customer relationships targeting grocery, processor and C-Store large scale account customers.
• Establishes sales objectives by creating account management plans for target customers in support of corporate objectives.
• Manage and protect the current existing business within the assigned account base.
• Develop sales plan including account level targets, securing base business, net new business and identify growth opportunities in current and in new accounts.
• Supports customers by recommending product lines by identifying new product opportunities, and/or packaging and service changes; surveying consumer needs and trends; tracking competitors.
• Addresses customer service issues with urgency, providing solutions, guidance and identify process improvements.
• Maintains up to date customer data in CRM, tracking and reporting calls and visits, quote pipeline open items and other products, customer service and account management details.
• Develop, review, and collaborate with Sr. Director of Grocery & Processors and Supply Chain on all associated Accounts forecasts, and budgets.
• Stay well-connected with customers to ensure broad market needs are being incorporated into the product development and enhancement cycle.
• Regular travel (~40-50% monthly) via car, plane, etc., throughout the U.S. is required, manages travel administrative and team budget/expenses.

Requirements

What you will need to be successful:

• 5+ years' experience in sales and managing direct relationships with grocery, processors and C-Store segment end customer accounts.
• Ability to develop and execute sales strategy through market analysis and deliver monthly business reporting.
• Understanding of customer profitability management, pricing management, and forecasting customer usage.
• Experience managing large complex accounts with national footprints.
• Strong interpersonal skills and ability to work in a team environment and build relationships.
• Strong communication (verbal, written, presentation) and negotiation skills.
• Experience in working with product development processes on new or custom product projects
• Valid driver's license and ability to travel within the assigned territory