Associate Manager, Retail

Overview

Associate Manager role at J.Crew Factory. You are a key member of the leadership team responsible for profitability by fostering genuine customer connections, brand loyalty, and community engagement.

• Collaborate with the Store Director to act as a shared business owner with a meaningful connection to every aspect of the brand while maximizing profitability.
• Own your designated division of responsibility (Visual Merchandising, Operations, HR, Service & Selling, etc.).
• Manage store operations, systems, and technology while ensuring accountability.
• Support Store Director with recruiting, training and development efforts.
• Partner with Store Director and management team to curate a collaborative working environment for all associates.
• Ensure the team is always on track to exceed goals and provide best-in-class customer service.
• Come up with innovative ways to engage the community and build loyalty through events.
• Can step into a variety of roles on the sales floor, if needed.

• Have 3+ years of full-time retail management experience with a similar scope.
• Passionately support our brand, customers, and teams.
• Stay up to date with current fashion trends and industry developments.
• Embrace teamwork, flexibility, and courtesy while executing tasks.
• Innovate and champion new ideas while navigating uncertainty, demonstrating strong problem-solving skills.
• Have scheduling flexibility, including nights, weekends and holidays.
• Must bend, reach, stretch for product as well as lift, carry and move at least 40 pounds | 18 kilos.

• Competitive base pay and bonus programs
• Up to 60% discount on branded product from J. Crew, J. Crew Factory, and Madewell
• Competitive Paid Time Off (PTO) plan, including paid holidays
• 401(k) plan with company matching donations
• Medical, dental, prescription, vision, and life insurance
• Entertainment, travel, fitness, and mobile technology discounts

Note:

availability of these benefits and perks may be subject to work location & employment type and may have certain eligibility requirements.

Hourly Range: $24.00 - $30.00

J.Crew Group (JCG) pays competitively for the company’s size and industry. Base salary may vary by geographic region and other factors. The base salary is one component of J.Crew Group’s total rewards strategy that also includes bonus potential and benefits.

We are committed to Diversity, Equity and Inclusion and welcome applicants from all backgrounds. JCG is proud to provide equal opportunity to all associates and qualified applicants regardless of race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, protected status, or any other basis protected by law.

• Mid-Senior level

• Full-time

• Other
• Industries
• Retail Apparel and Fashion