Customer Service Attendant

Who We Are

Green Drop® is rapidly expanding to make donating lightly used clothing and household items easy, convenient, and eco‑friendly. By partnering with nonprofit organizations, we redirect millions of pounds of quality, pre‑owned items away from landfills and back into closets and homes for reuse. Green Drop® accepts donations on behalf of our nonprofit partners and pays them for those items, providing critical funding for their missions.

Green Drop Attendant

• Work in a purpose‑driven company with a business model people love for its impact on the planet and local communities.
• Benefit from an investment in the career path and growth of our people.
• Work in an inclusive environment with employees from many backgrounds and perspectives.

Comprehensive onboarding and training from day one. In‑house expertise from Savers University develops and delivers robust training to every team member across our organization.

• Bundled health plans: medical, Rx, dental, and vision.
• Company‑paid life insurance.
• Programs to stop smoking, diabetes management coaching, and on‑demand care options.
• 401k plan with generous company matching contributions.
• Paid time off for leisure or other hobbies.
• Mental health services to assist you in managing daily life.

• Lead by example, demonstrating Green Drop® core values of respect, honesty, integrity, diversity, inclusion, and safety.
• Interact with donors in a positive, optimistic, and intelligent manner.
• Assist donors and unload vehicles, record information on the company iPad, and organize donations in the stock room.
• Maintain cleanliness inside and outside the site, fill out supply orders, and support truck driver pick‑ups.

• Always greet donors in a friendly manner while wearing a full Green Drop uniform.
• Engage in pleasant conversation and acquire donations using the bin.
• Assist donors with their donations and help to unload their vehicles.
• Record donor information on the company iPad.
• Assist truck driver during donation pick‑ups.
• Organize donations in the stock room.
• Maintain cleanliness of the site both inside and outside.
• Fill out supply orders to keep the site stocked.
• Be on site during working hours and perform essential functions with or without reasonable accommodations.

• Ability to work independently without continuous supervision.
• Outstanding interpersonal skills and a strong desire to provide magnificent service.
• Willingness to lift up to 50lbs continuously throughout the day.
• Ability to work in outside conditions, including different seasons.
• Positive mindset, punctual, strong sense of urgency, and initiative in job duties.
• Strong communication skills with donors, co‑workers, and management.

Must be at least 18 years of age.

Hourly.

No travel required.

222 North Pottstown Pike, Exton, PA 19341. Savers/Green Drop is an E‑Verify employer.

Green Drop® is a for‑profit company and registered professional fundraiser where required. We accept donations on behalf of a local nonprofit and pay our nonprofit partners for your items, helping them fund programs in your community. Your one‑of‑a‑kind finds are then given a second chance to be loved again in local thrift stores. Together, we protect the planet and keep millions of reusable items out of landfills every year.