Director of Operations
Listed on 2026-01-27
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Management
Operations Manager, Program / Project Manager
CONCRETE STRATEGIES
-Exton, PA, United States
Position Title: Director of Operations – NE
About the JobThis position serves as the top leader of this Regional Business Unit and a member of the Concrete Strategies Executive Staff responsible for steering, operating, and growing the company as a whole. Responsibilities of this leader include establishing business unit specific yearly performance plan. Tracking the business unit’s performance against this plan on a monthly basis using a regional income statement.
Being responsible for the presentation of this regional income statement monthly in our Enterprise Financial meeting. Reviewing and presenting weekly performance reports and projections to be reviewed with upper management on a periodic basis through a regional Health Meeting. Responsible for the operations, profitability, and success of this Regional Business Unit as a whole. Developing local clients and procurement of local work.
Balancing work demands with resource utilization. Responsible for oversight of recruitment and retention of field employees, and development of non-union field resources with the overall goal of evolving into local work forces, thus reducing travel/per diems. Responsible for assuring the proper amount of work is secured considering available resources. Responsible for building and keeping in house resources available when additional work presents itself.
Heavily involved with tracking and maintenance of our local equipment fleet. Active participation in reviewing Regional estimates for all projects in this business unit. Acting as the Sales lead with the B.E.S.T. Salesforce for project pursuits within this region. Overall operational oversite of all projects within the business unit. This role will serve as the Project Executive for all jobs within the business unit, which includes successful communication with General Contractor and promoting a team mentality.
This role will include mentoring and managing Project Managers, Engineers, Project Directors, Estimators, and Operations personnel. This leader will be an integral part of the growth and expansion of CSI over the next 5-10 years.
Exact compensation may vary based on skills, experience and location.
Featured Benefits- Medical insurance
- Vision insurance
- 401(k)
- Disability insurance
- Student loan assistance
- Paid maternity leave
Operations/Project Management
Reports toPresident/Chief Operating Officer/Executive VP
Direct ReportsProject Director/Operations Managers/Estimator/Project Manager/ Project Engineer/Field Operations/Dispatcher/Office Manager
Specific Responsibilities- Participate in Safety Committee and lead by example regarding CSI safety culture along with support for the CSI Safety Director.
- Participation and Business Unit representative in the annual Budget meetings.
- Develop and maintain Business Unit yearly plan as well as monthly revenue forecasting and profit projections.
- Business Development with Clients (Clayco and beyond) and seek job opportunities within the business Unit.
- Responsible for business unit wide project schedules to help estimate overall company resource needs.
- Manage the office and management staff in project setup and project execution
- Maintain client relationships
- Ultimately responsible for the safe and quality execution and delivery of the projects.
- Monitor project costs and Job Cost Report for all projects within that unit, making adjustments in the operations as needed to meet or exceed budgets.
- Maintain relationships with key vendors and subcontractors
- Maintain a profitable business unit.
- Continue to develop and implement strategies to grow the Business Unit
- Overall responsibility of all active participants in the business unit, from Pre-con/Estimators and Project/Operations Managers to Field Superintendents and Foreman.
- Oversight regarding accounts receivable & open retentions on all projects within the business unit, and help collecting as needed.
- Conduct annual performance reviews for direct reports within the business unit.
- Actively participate in CSI Company Strategic Growth meetings.
- Responsible for strong project planning and schedule development for each project within the unit.
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