Sr. Program Manager, P&C Programs

The AXA XL North America Programs Unit provides customized program solutions and underwriting capacity for market‑leading delegated‑authority Program Administrator partners who underwrite and administer Property and/or Casualty programs on our behalf.

The Program Manager is responsible for both Underwriting goals and Relationship Management goals for an assigned portfolio of mainly Property and Inland Marine delegated authority programs.

What will your essential responsibilities include?

• Achieve an assigned combined ratio on the portfolio of all programs managed.
• Meet or exceed required rate change and other key performance metrics for all programs managed.

• Perform Underwriting Audits for all assigned programs, prepare audit reports, and ensure compliance with all recommendations made in accordance with Division standards for timeliness.
• Update and actively manage adherence to Underwriting Guidelines for all programs managed, and handle referrals that fall outside of the Guidelines.

• Establish and actively manage customized Program Management Plans for all programs. These Plans are developed through regular client engagement, understanding needs and aspirations, and aligning business objectives.

• Achieve or exceed budgeted premium volume for all programs managed.
• Support the writing of new programs and develop product or service enhancements for existing programs.

You will report to the Head of Casualty Programs.

We’re looking for someone who has these abilities and skills:

• Experienced in successfully managing multiple Lines of Casualty (GL, Auto, Excess, Workers Compensation) business at both an individual account and portfolio level.
• Ability to influence stakeholders such as delegated authority partner decision-making.
• Ability to build effective relationships across the organization, including superiors and peers, supporting collaboration and meeting stakeholder needs.
• Ability to interpret program specific KPIs and metrics to draw conclusions about the health of the program and develop actions based on conclusions.
• Outstanding Communication:
  Excellent verbal and written communication, collaboration and presentation skills and willingness to mentor others.
• Experience with Project planning and project management frameworks that enable the assessment of a business and the development of solutions to improve it.
• Self‑starter who is organized and able to work independently as well as collaboratively in a fast‑paced team‑centric environment.
• Demonstrated leadership and mentoring skills with the ability to obtain cooperation and participation of individuals and groups.
• Travel is estimated at 20%.

AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid‑sized companies, multinationals and even some inspirational individuals we don’t just provide re/insurance, we reinvent it.

By combining a comprehensive and efficient capital platform, data‑driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business – property, casualty, professional, financial lines and specialty.

With an innovative and flexible approach to risk solutions, we partner with those who move the world forward.

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AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At AXA XL, we know that an inclusive culture and enables business growth and is critical to our success. That’s why we have made a strategic commitment to attract, develop, advance and retain the most inclusive workforce possible, and create a culture where everyone can bring their full selves to work and reach their highest potential.

It’s about helping one another – and our business – to move forward and succeed.

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