Manager, Digital Business Integration - HR Technology

This is a hybrid position requiring the team member to be onsite a minimum of 3 days per week. No relocation assistance provided for this position.

At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life‑saving and life‑enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun.

A name started our story. How will yours help write our future?

There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.

We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.

West Pharmaceutical Services is seeking a Manager, Digital Business Integration - HR Technology to lead enterprise‑wide HR technology strategy, process optimization, and digital enablement initiatives. This role is designed for an experienced HR technology leader who understands global people processes end‑to‑end and can translate business priorities into scalable, modern technology solutions.

The Manager will partner closely with global HR leaders, Shared Services, Payroll, Finance, and D&T teams to define and execute West’s HR technology roadmap. The role will focus on modernizing and integrating West’s HR technology ecosystem, strengthening governance, improving data quality, and enabling People Analytics and digital workforce capabilities.

As Manager, Digital Business Integration for Human Resources, this individual will serve as a strategic liaison between HR and D&T; driving alignment, prioritization, adoption, and measurable value realization from HR technology investments across the enterprise.

• The Manager will lead the strategy, roadmap, and governance of West’s HR technology landscape, including core HRIS platforms (e.g., SAP HCM / Success Factors), talent systems, payroll integrations, time and attendance, and downstream enterprise integrations.
• This role will define and maintain a multi‑year HR technology roadmap, aligned with business strategy and global HR priorities.
• Partner with HR leadership to identify and prioritize digital initiatives that improve employee experience, operational efficiency, compliance, and analytics maturity.
• Lead the end‑to‑end lifecycle of HR technology initiatives including requirement definition, fit‑gap analysis, solution design, testing, deployment, and post‑go‑live optimization.
• Drive process redesign initiatives by replacing manual, disconnected workflows with standardized, automated, and digitally enabled solutions.
• Advance West’s People Analytics capabilities, ensuring reliable HR data, reporting, and insights that support workforce planning and strategic decision‑making.
• Evaluate emerging HR technologies (including automation and AI‑driven capabilities) and provide informed recommendations to advance West’s digital maturity.
• Ensure tight alignment with enterprise architecture, cybersecurity standards, compliance requirements, and global data governance practices.
• Collaborate with global HR Shared Services, Payroll, Finance, and D&T infrastructure teams to ensure system stability, integration integrity, and sustainable operations.
• Champion structured prioritization and value realization, ensuring HR technology investments are tied to measurable outcomes.
• Promote adoption and change management to ensure technology solutions are embraced and effectively used across regions.

• Maintain the ability to work well with others in a variety of situations
• Able to multi‑task, work under time constraints, problem solve, and prioritize
• Able to maintain…