Collection Specialist

Mindlance is a national recruiting company that partners with many of the leading employers across the country. This is a simple route driver position and the company will provide the car.

M-F 8:30am - 5:00pm
Business Casual dress code

This position will report to the Collections Manager and will coordinate and support the execution of the Accounts Receivable Collection process for the United States Animal Health customer portfolio.

• Support supervisor on day-to-day activities and deliverables of the US Collections Portfolio
• Daily engagement with Key Account Customers
• Manage and execute Dunning Process
• Follow up on disputes, deductions, late payments, issues which delay payment of invoices, etc.
• Liaise with Customer Service group to enhance Customer experience by resolving issues timely
• Coordinate and support the preparation of periodic and ad-hoc reports for areas related to the assigned B2B Customer Collection portfolio as requested by management
• Proactively identify issues and risks within the applicable areas and support their timely resolution by escalating issues to the Collections Lead as required
• Liaise with the Credit Risk team daily on customer issues relating to order holds, delinquency financial concerns
• Assist Collections Lead and Global Director to identify and implement process improvement initiatives and best practices
• Leverage related systems and follow procedures to ensure a robust compliance environment with SOX, internal controls, accounting policies and procedures.

• 2‑5 years of experience working in Accounts Receivable B2B Collections
• Basic computer skills (e.g. Microsoft Word, Excel and Access)
• Previous experience working in a large multinational firm or Animal Health/Pharmaceutical industry or Medical Device (preferred, not required)

• Capable of working independently and applying analytical skills in the collection processes
• Experience in handling high volume account portfolios and balancing multiple priorities
• Ability to work in culturally diverse teams
• Customer focused with excellent interpersonal and communication skills

• 2‑5 years of experience working in Accounts Receivable B2B Collections
• Basic computer skills (e.g. Microsoft Word, Excel and Access)
• Previous experience working in a large multinational firm or Animal Health/Pharmaceutical industry or Medical Device (preferred, not required)

All your information will be kept confidential according to EEO guidelines.