Transport Administrator

The role of the Traffic Clerk is to provide administrative support for the traffic teams ensuring the accurate flow of information throughout the traffic and warehousing operations and escalating issues where they occur. The Traffic Clerk has extensive contact with external customers, answering queries and providing up to date delivery information.

• Ensure all traffic and warehousing operations are undertaken in line with company operating procedures
• Support the on the road management of the traffic operation through communication and guidance
• Ensure all required administrative tasks are completed in line with company requirements
• Deal with customer / driver enquiries in a polite and effective manner
• Ensure service level targets and KPI's are achieved by maximising fleet utilisation
• Be IT literate with a high competence in Excel
• Deal with and escalating service complaints to ensure effective resolution for the customer and protect the company image and brand

• Knowledge of warehousing operations
• Previous experience working in traffic, warehousing or logistics operations
• Good local geographical knowledge

We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. DX Freight provides next-day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management and the operation of customer-liveried vehicles.

At DX, we know our people are our foundation of success. We are passionate about you progressing your career with us. We strive to develop and promote from within whenever we can, so if you want to develop your career DX will provide the training and the opportunities!

• Competitive Rates of Pay
• Holidays: 20 days increasing with length of service + bank holidays
• Long Service Recognition scheme
• Enhanced Maternity & Paternity
• Company Pension Scheme
• Life Assurance
• Employee Assistance programme including 24/7 Virtual GP
• DX Discounts Portal
• Excellent opportunities for career progression and more!!