The purpose of this role is to ensure that delegated Projects (contracts) site services provided by the PFI Project Company (Project Co) meet the needs of tenants, patients, and visitors across their assigned PFI site portfolio in accordance with the Project Agreement, policies and procedures, legislation, and statutory requirements. This will include:
Design of performance monitoring systems. Obtaining tenders from Project Co for Variations. Liaison with consultants, statutory bodies, Ten, Responsible for the management of activities within their assigned portfolio of properties including tenant liaison, chair meetings, briefings, or providing training sessions for colleagues and contractors. Planning and organising complex activities requiring formulation, adjustments. Management of site-specific action plans, ensuring timely updates are provided to appropriate stakeholders.
Making judgements across wide range of Project Agreement issues, considering legislation, Health & Safety, and conflicting demands. Management of the process for site-based queries and issues ensuring that all are logged via the Project Co. helpdesk in accordance with Schedule 14. Responsible for ensuring that Variations and Small Works are being processed and delivered within agreed Service Level Agreements (SLAs) as per the Project Agreement Contributing to review and development of Project Agreement specific policies.
To lead on and co-ordinate a program of inspections and checks with service teams and contractors to include building audits, surveys and compliance activities to ensure that services are being delivered in line with the Project Agreement. Ensure that any performance issues to be actioned are identified and resolved and that risks are mitigated through the Project Co Helpdesk.
NHS Property Services Ltd is one of the largest property owners in the UK, with a £3 billion asset portfolio, some 4,000 properties, 3,000 employees and an annual income of over £700 million. Established in April 2013, the company is a limited company but also part of the wider NHS family. Having inherited responsibility for the facilities and property management functions previously managed by NHS primary care trusts and strategic health authorities, we own and run properties that range from listed buildings and former workhouses through to award‑winning, state‑of‑the‑art integrated health campuses.
Our aim is to deliver a fit‑for‑purpose estate in partnership with NHS organisations, generating cost efficiencies that will benefit our tenants, patients and the wider health economy.
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