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Job Description & How to Apply Below
Location:
Exeter
Salary: £35,000 – £40,000 Basic + Bonus
Pembrook Resourcing are currently recruiting on behalf of a well-established dealership in Exeter who are looking to appoint an experienced Assistant Aftersales Manager to support the running of their Service and Parts departments.
This is a fantastic opportunity for a driven Service Manager, Workshop Controller, or Senior Service Advisor ready to step up into a senior leadership role.
The Role:
* Supporting the Aftersales Manager with the daily running of the department
* Overseeing Service Advisors, Workshop Controller, Technicians, and Parts team
* Driving labour sales, efficiency, and productivity
* Monitoring KPIs and assisting with departmental reporting
* Ensuring high levels of customer satisfaction (CSI)
* Supporting staff training, coaching, and development
* Maintaining compliance with FCA and Health & Safety standards
The Ideal Candidate :
* Previous experience within a dealership aftersales environment
* Experience as a Service Manager, Senior Service Advisor, or Workshop Controller
* Strong leadership and organisational skills
* Commercial awareness and target-driven mindset
* Excellent communication and problem-solving ability
* Full UK driving licence
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