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Lead Operations Engineer

Job in Exeter, Devon, EX2, England, UK
Listing for: Met Office
Full Time position
Listed on 2026-01-10
Job specializations:
  • IT/Tech
    Systems Engineer, IT Support
Job Description & How to Apply Below
Position: Lead Application Operations Engineer

As our Lead Application Operations Engineer, the job may be suitable for hybrid working, where an employee works part of the week in the office and part of the week from home. This is a voluntary, non‑contractual arrangement and the location advertised will be your contractual place of work. Within the National Capability Technology’s Operational Suite team you work alongside another Lead Application Operations Engineer to provide line management, leadership and management of the team to deliver outstanding services.

Key

Duties
  • Team Leadership: lead and develop the team to support and deliver its operational services, with line management responsibility for team members.
  • Team Management: plan, direct and prioritise the activities of the team.
  • Service Delivery: ensure the Operational Suite services are delivered in line with the SLA’s/OLA’s in a cost‑effective manner. The Operational Suite runs 24/7/365 and will at times require support outside of normal working hours.
  • Service Improvement: work with colleagues and stakeholders to continually improve the service we deliver.
  • Technical expertise: manage high‑impact, complex changes; lead the investigation and resolution of incidents; be proactive in searching for potential problems; identify process improvements and contribute to the implementation of proposed solutions.

We operate an on‑call roster in Technology to provide 24/7/365 support to respond to operational service requirements. This post may be part of an on‑call roster and the postholder would be required to participate in an on‑call roster where in operation.

We welcome applications that use AI tools for support in drafting or refining, as long as they accurately reflect your own skills and experience. All hiring decisions at the Met Office are made by people, not AI. For more details, visit our approach to recruitment.

How we can help

If you have any questions or would like to discuss this opportunity further, please contact us at  If you’re considering applying and need support to do so, you can request adjustments either within your application or by contacting us. Should you be offered an interview, please be aware there may be a selection exercise which could include a presentation, written test or a scenario‑based activity.

You can select in your application to be considered under the Disability Confident Scheme. To be invited to interview/assessment under this scheme, your application must meet the essential criteria for the role.

We understand that great minds don’t always think alike and as an equal opportunities employer we welcome applications from those with all protected characteristics. We recruit on merit, fairness, and open competition in line with the Civil Service Code.

We can only accept applications from those eligible to live and work in the UK – please refer to  for information. We require Security clearance, for which you need to have resided in the UK for at least 3 of the last 5 years to be eligible, 2 of these years must be immediately preceding the point of your application. You will need to achieve full security clearance within your first 6 months with us.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check. See our vetting charter. People working with government assets must complete baseline personnel security standard checks.

  • A demonstrable track record of successfully managing operational systems in support and development environments, or equivalent experience.
  • Understand the importance and benefits of implementing processes, such as ITIL, for managing information systems, and how to use them to ensure excellent service delivery.
  • Able to work under broad direction establishing own milestones, team objectives and delegate assignments.
  • Have experience of leadership, planning and organising to deliver packages of work across teams.
  • A proven ability to communicate with other departments, teams, customers or suppliers at a technical and business level.
  • Our opportunity is full time, 37 hours per week, but we…

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