Business Intelligence Manager

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We have an exciting opportunity for a Business Intelligence Manager to join our Corporate Services directorate. This is a key leadership role where you will shape and deliver our Business Intelligence strategy, ensuring that data‑driven insights inform decisions across the organisation. You’ll lead the development of a robust Business Intelligence Framework and Information Management Platform, enabling accurate, timely, and meaningful reporting that supports service delivery and organisational performance.

• Lead, mentor, and manage the Business Intelligence team to deliver high‑quality outputs.
• Develop and maintain Power BI datasets, reports, and dashboards using best practice.
• Drive improvements and automation in reporting and analysis processes.
• Manage technical requirements and make key architecture decisions for BI solutions.
• Embed best practice for Data Warehouse, ELT, and BI processes across the organisation.
• Support stakeholders and key users to enable self‑service access to data.

At Live West, we believe in creating a positive and supportive environment where you can thrive. You’ll be part of a team that values innovation, collaboration, and continuous improvement, making a real impact on how we use data to deliver excellent services.

This is a full‑time role working 37 hours per week
. Hybrid working is available, with a minimum of 2 days per week in our Exeter office
.

For further information about this role, and Live West, please view our candidate information pack.

• Proven leadership skills and ability to manage a Business Intelligence team effectively.
• Strong communication and interpersonal skills.
• Significant experience developing data visualisations in Power BI using best practice.
• Advanced T‑SQL development skills focused on Data Warehousing.
• Ability to develop and maintain SQL and DAX code using SSMS/Visual Studio/Power BI.
• Knowledge of Azure Dev Ops and ELT tools in a modern data warehouse.

• Knowledge of GDPR and information security risks.

• Educated to degree‑level standard or equivalent professional qualifications and experience.

We are unable to provide CoS for this role; therefore, applicants must have the right to work in the UK for the full duration of this role without requiring a CoS.

• Hybrid working with 2‑3 days in the office to support your work/life balance.
• Generous Annual Leave:
  Start with 26 days, plus bank holidays, increasing to 30 days with length of service – and the option to purchase up to 5 extra days (pro‑rated for part‑time roles).
• Pension Contributions:
  Up to 9% employer contributions in our Defined Contribution scheme.
• Health Benefits and Perks:
  Health care cash plan (worth up to £1,100 annually), virtual GP services, discounted gym memberships, and retail discounts including access to a Blue Light Card.
• Learning and Development:
  Ongoing personal and professional growth opportunities.
• Family Support:
  Policies designed to help you balance work and family life, including a new child payment.
• Wellbeing Matters:
  Mental health support, enhanced sick pay, wellness campaigns, and free flu jabs.
• Smarter Travel:
  Cycle to Work and Car Benefit schemes.
• Giving Back:
  Up to four paid volunteering days a year to support our communities.

At Live West, we are united by a shared mission: to create a home for everyone. Each of us takes pride in playing our part in achieving this goal. Our values guide everything we do, from how we work together to how we deliver exceptional services to our customers. Collaboration is at the heart of Live West, and we believe that we achieve more when we deliver together.

As one of the largest employers in the South West, our team of 1,800 talented colleagues provides a wide range of services to our 80,000 customers. We are passionate about nurturing local talent and creating opportunities for people within the communities we serve. We are committed to supporting our colleagues, giving them the autonomy and encouragement they need to thrive and reach their full potential.

Together, we are building brighter…