Learning and HR Administrator

Department HR Contract Type Full Time / Permanent Location Exeter Job Summary

As the Learning and HR Administrator, you will play a central role in supporting the day‑to‑day operations of both the HR and Learning & Development teams. You will provide dependable administrative support that helps ensure colleagues receive a smooth and positive experience throughout their time with the firm.

You will manage accurate people data across our systems such as People Hub, handling updates for starters, leavers, contractual changes, annual leave and absence. You will prepare employment documentation, support monthly payroll, maintain people files, update SRA records where required, and coordinate onboarding, including delivering HR inductions. You will oversee the People Hub inbox, responding to queries promptly and escalating issues as needed, while also supporting key HR cycles such as performance and salary reviews, benefits and background screening.

Within Learning & Development, you will coordinate training activities, maintain the Learning Hub system and manage the L&D inbox. You will organise in‑person, virtual and e‑learning sessions, ensuring each event runs smoothly by preparing materials, setting up rooms and equipment, and supporting external trainers. You will collaborate with internal teams to deliver an effective learning experience. You will track attendance, process invoices, support budget planning and produce reports to monitor learning activity and completion.

You will also provide flexible support across the wider HR Hub team, contributing to process improvements, helping with internal communications and assisting with ad‑hoc tasks such as booking travel or ordering materials. Professionalism, attention to detail and confidentiality will be essential in every aspect of your work.

You are an organised, proactive and detail‑driven administrator who enjoys supporting people and maintaining smooth, efficient processes.

You thrive in a fast‑paced environment where priorities can change quickly, and you are confident managing multiple responsibilities  communicate clearly, build strong working relationships, and feel comfortable being a reliable point of contact for both colleagues and external partners. Accuracy matters to you, and you take pride in producing high‑quality work, keeping records up to date, and ensuring that systems and processes always run correctly behind the scenes.

You bring a positive, can‑do attitude to your work, approaching challenges with practical solutions. Experience in administration, events coordination, HR or training support is helpful, and you are confident using Microsoft Office and digital platforms. Most importantly, you bring enthusiasm, curiosity, and a genuine commitment to supporting both people and processes.

At Ashfords, we believe in more than just doing great work – we believe in building a great place to work.

When you join us, you become part of a team where everything we do is underpinned by our four core values:
Be Open, Think Team, Make a Difference and Always Grow. These values shape who we are and how we work – they guide our decisions, influence our culture, and drive the way we support our people, clients and communities.

With a clear focus on innovation, community involvement, and supporting a healthy work‑life balance, we are committed to building an environment where our people can have a rewarding and meaningful career.

Whilst we recognise that every career journey is unique, we will be ambitious for you, giving you the tools, trust, and opportunities to develop your career, your way.

Our goal? To help you realis[e] your full potential as part of a forward‑thinking team.

We know that our people are at the heart of everything we do and that’s why we’re committed to supporting your wellbeing, growth and work‑life balance.

Beyond our benefits package, you’ll be encouraged, no matter what your role or career level, to get involved in our Responsible Business programme, where you’ll support initiatives such as charity fundraising, environmental causes and our employee‑led diversity and…