Assistant Night Manager

Overview

Night Owls wanted. Do you have strong background in Front of House or Reception operations but prefer working the night shift?

As Assistant Night Manager you will deputise in the absence of the Night Manager, making decisions and solving problems. Your role will include running night audit, health and safety checks, night security walks and dealing with all guests requests. Great communication skills are required as detailed handovers are required for the incoming shift and Duty Manager as are excellent customer service skills.

We are open 7 days a week 365 days a year and need people to work a range of shifts and days - this means great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed  you are looking for career training we offer nationally recognized apprenticeships which sit alongside our detailed brand training.

In this job you create memories that the guest will never forget. This could be the next step for you into a Head of Department position – we actively encourage internal development and progression.

• Deputise in the absence of the Night Manager, making decisions and solving problems.
• Run night audit, health and safety checks, night security walks and deal with all guest requests.
• Provide detailed handovers for the incoming shift and Duty Manager and maintain excellent customer service.

We are open 7 days a week 365 days a year and need people to work a range of shifts and days. Shift patterns and contracted hours can be discussed at interview.

If you are looking for career training we offer nationally recognized apprenticeships which sit alongside our detailed brand training.

• Exclusive discounts for you, your friends and family
• Valor team member rates at UK hotels, with rooms from just £30 Bed and Breakfast
• Discounted stays for friends and family
• 50% discount when dining in our Restaurants and Bars
• Free meals while on duty
• Access to high-street discounts on a range of shops, experiences and more
• Up to 40% savings on a wide range of bikes with our Cycle To Work Scheme
• Generous refer-a-friend bonuses, starting at £250

• A calendar of wellness activities – from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual #Healthy Habits campaign
• Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family
• Healthcare Cash Plan options, from just £5 per month

• Fully funded apprenticeship programmes
• Internal development programmes to support growth within your role
• Monthly and annual team member service awards

We are an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of race, sex, disability, religion/belief, sexual orientation or age.

Across the UK, we currently operate 37 hotels across leading brands including Crowne Plaza, Holiday Inn, voco, Double Tree by Hilton, Hilton Garden Inn, Hotel Indigo, AC by Marriott and Courtyard by Marriott. We continue to have ambitious development and growth plans for 2025 and beyond.