Night Porter

Night Porter – Night Shift

We are looking for a dependable and detail-oriented Night Porter to manage our front‑desk operations during the night shift. In this role, you will be the key point of contact for our guests, ensuring a seamless and secure overnight experience. Your efforts will help create a safe, comfortable environment, allowing our guests to rest easy, while maintaining the smooth operation of hotel services throughout the night.

Ambitious, enterprising and fearless – never giving up. Respectful, considerate and efficient, with a high standard of attention to detail. Energised, smile‑seeking, setting a positive tone and enjoying what we do. Happy to be at work and enthusiastic within a feel‑good environment.

• Manage late check‑ins, early check‑outs and reconcile charges from the previous day.
• Ensure security of the hotel and its guests, communicating with team members via portable phone.
• Monitor key handling and turn off lights in unoccupied rooms.
• Assist guests with any needs and oversee night‑time cleaning operations.
• Balance financial accounts, report maintenance issues and manage emergency situations.
• Attend regular training sessions and team meetings to maintain excellence.

• Experience of comparable work in a hotel/hospitality environment preferred.
• Strong organisational and communication skills, with a reliable, detail‑oriented mindset.

• Competitive salary.
• Complimentary access to health club, group exercise classes and golf facilities.
• Bonus holiday days for long tenure.
• Wedding day off (conditions apply).
• Birthday day off (conditions apply).
• Paid Volunteer Day after one year’s service.
• 70% off meals while on duty and 25% off when off‑duty.
• 25% off retail.
• 25% off spa treatments (if booked and taken on the day).
• Discounted membership for a friend or family member (available after probation and on a minimum 16‑hour per week contract).
• Access to the Employee Assistance Programme.
• Personal development programs.
• Cycle to Work scheme.
• Competition opportunities for team members with a golf handicap.
• Wagestream for financial flexibility.
• Free parking.
• Uniform provided.

• 7‑day a week business, including weekends and holidays as required.
• Shift type: overnight, ensuring a smooth and secure operation during night hours.

We embrace diversity and equality, building a team with a variety of backgrounds, skills and views. Everyone is welcome to bring their authentic, whole selves to work – we like it that way!