Lead Support Worker

Lead Support Worker (Support Coordinator)

Exeter, Devon

1 x Permanent and 1 x 12 months secondment, full time (x 37.5 hpw)

On 4 week rolling rota, including evenings and weekends.

Pay £13.21 per hour (£25,838 per annum)

We can only consider candidates with an existing right to work in the UK

Home, a place where you belong

Want to be part of a team that really cares and empowers you to help change a customer’s life for the better? As a Lead Support Worker, you'll support customers with complex needs related to street homelessness, helping them develop skills for independent living in the community. You’ll make a big difference each day as you help our customers achieve their hopes and aspirations.

Amazing we know!

• 34 days leave (including bank holidays and a "me day")
• Paid time off for volunteering
• Matching Pension contributions (up to 7% with life assurance of up to 3x Basic Salary)
• Save up to £1140 yearly with our health cash plan, covering dental, optical and therapies
• Career path with development and an excellent training package
• Excellent benefits and rewards including supermarket discounts and travel expenses
• Colleagues really matter to us, that's why we are the 10th Best Place in the UK for Wellbeing

• Create support plans with customers and coordinate a small team
• Assist customers with daily activities (meal prep, shopping, budgeting, etc.), promoting independent living skills
• Conduct risk assessments, support planning, goal setting, and reviews
• Enjoy meaningful interactions with customers and colleagues

You’ll go home each day knowing you’ve helped change our customers' lives for the better, working for one of the top ten Great Places to Work in the UK!

• Passion for supporting customers and attention to detail
• Experience in creating person-centred support plans and guiding colleagues
• Ability to coordinate and assess customer referrals
• Ability to work independently, calm under pressure, and resilient
• Flexible, caring, and effective teamwork skills
• Strong communication skills

Looking for a job where you truly belong? Bring your uniqueness, brilliant skills, and awesome experience to deliver amazing things for our customers. Join our diverse team, who are here to support you as you make yourself at Home!

• Flexible working hours in an agreed pattern
• Flexibility to meet customer needs, which may require adapting start or finish times occasionally
• Strong IT skills required
• Enhanced DBS check covered by the organization

Click APPLY NOW to see our Support Coordinator Job Description, find out about us and for help to apply. Sometimes we close a job early, so don’t delay or you might miss out.

Finally, do let us know if there’s anything we can do, to help you shine in our process by making reasonable adjustments at

South West Supported Portfolio 2