General Porter

Go back Royal Devon University Healthcare NHS Foundation Trust

The closing date is 30 January 2026

The General Portering department at the Royal Devon University Healthcare NHS Foundation Trust are looking for a - General Porter Who are:

• Enthusiastic, motivated people who are passionate in providing an excellent patient care experience,
• To provide a flexible, efficient quality service extending care and consideration to patients, staff and visitors.
• To receive work requests via Telephone, e‑mail, face to face and the Trusts in‑house task Management System (TMS). (PRS System Include My Care System/Devices), take prompt and appropriate action in a courteous and helpful manner. In order to ensure that an effective and timely service is delivered to all service users.
• Prioritise work and direct staff accordingly, via 2‑way radio and telephone to e

For more detail about the main duties of this role, please see the job description section below. As a key member of the Royal Devon University Healthcare NHS Foundation Trust, you will be joining an exceptional team working together to help our patients to stay healthy, when they need it most.

Stretching across Northern, Eastern and Mid Devon, we have a workforce of over 15,000 staff, making us the largest employer in Devon. Our core services, which we provide to more than 615,000 people, cover more than 2,000 square miles across Devon, while some of our specialist services cover the whole of the peninsula, extending our reach as far as Cornwall and the Isles of Scilly.

We deliver a wide range of emergency, specialist and general medical services through North Devon District Hospital and the Royal Devon and Exeter Hospital (Wonford).

Alongside our two acute hospitals, we provide integrated health and social care services across a variety of settings, including community inpatient hospitals, outpatient clinics, and within peoples own homes. We also offer primary care services, a range of specialist community services, and Sexual Assault Referral Centres (SARC).

Our state‑of‑the‑art equipment, leading technologies and strong links to local universities put us at the forefront of research and innovations, enabling us to provide world‑class care to our local communities.

Its never been a more exciting time to join the Royal Devon, as youll help to shape our services as we continue along our integration journey.

More detail about the role

An exciting opportunity has arisen for an enthusiastic and motivated individual to join the Portering Team at Royal Devon University Healthcare NHS Foundation Trust, - The successful candidate will report into a member of the Portering Leadership Team:

Please see below more information about the Portering teams role and responsibilities:

• Work closely with the Portering Operations Manager, Site Practitioners and On‑Call teams out of hours, weekends and normal office hours to prioritise operational requirements.
• To assist the Portering Operations Manager in managing the portering duties and performance of the Portering staff across the Trust.
• To undertake a shift working pattern, 12 hr shifts, including nights, days, weekends and bank holidays for which allowances will be paid.
• To contribute to the on‑going development and delivery of the Portering services.
• To work alongside the Portering Operations Manager to assess the requirements of the Portering departments operational needs and assign staff accordingly to meet the needs and demands of the service.
• To contribute to the delivery of a quality service to all patients, staff and visitors in accordance with the Trusts purpose and values.
• To provide a flexible, efficient quality service extending care and consideration to patients, staff and visitors.
• To receive work requests via Telephone and the Trust My Care computer system and take prompt and appropriate action in a courteous and helpful manner in order to ensure that an effective and timely service is delivered to all users.
• To Supervise and prioritise work and direct staff accordingly, via 2‑way radio, telephone and the My Care system to ensure optimum use of resources.
• To…