Waking Nights Support Worker

We are seeking caring and compassionate individuals to join our waking nights team to support our young people across the residential accommodation on InFocus campus. We support a large number of young people aged between 17 and 35, with complex sensory, physical and emotional needs, making our setting truly unique and rewarding. You’ll form part of the waking night support team to provide exceptional care, health and therapy to our young people throughout the night when required.

You will be supported every step of the way by providing an excellent, well designed induction programme along with mandatory training which will help you get off to the best possible start, ensuring that you fully understand your role within the organisation. We offer many opportunities for personal development, in fact, if you haven’t already obtained a Level 3 qualification in Health & Social Care or equivalent, we will fund and support you in the enrolment and training of this qualification which is a requirement of the role.

We are looking for kind, friendly, and compassionate individuals who are eager to use their transferable skills and experience to make a positive difference in the lives of our young people. You will bring valuable skills from previous roles where you have supported others, whether in care, education, or personally. With a strong “can-do” attitude, you will be committed to helping young people achieve their potential through learning and personal growth.

Your transferable skills, such as communication, problem-solving, empathy, and the ability to adapt to individual needs, will be key in providing the tailored support our young people need. Whether you’ve worked in customer service, healthcare, teaching, or any other role where you’ve worked directly with individuals, you’ll know how to build trust, promote independence, and help others reach their goals. Your experience in these areas will enable you to approach challenges with a positive mindset and ensure that each young person receives the support they need to thrive.

Effective communication skills are essential in this role, as they directly affect the quality of care and support we provide. A good standard of spoken and written English is important to ensure clear, accurate communication — especially when working with our young people with vision impairment and complex needs, where clear, sensitive, and consistent communication is vital.

The working pattern is 33.25 hours per week, worked over a 2-week rolling rota.

To view the working pattern please click on the link below to view the application pack.

• £500 welcome bonus (Ts & Cs apply)
• Six weeks annual leave plus eight bank holidays
• Occupational sick pay scheme from day one
• Paid medical appointments
• Comprehensive training and development
• Enhanced maternity pay
• Enhanced paternity leave
• Onsite café
• Access to discounted shopping
• On-site free parking
• 24-hour employee assistance programme
• “Death in service” life assurance and group accident cover
• Free flu vaccinations
• Cycle to Work Scheme
• Contributory pension scheme for eligible staff

When providing a supporting statement, please refer to the job description and person specification in the application pack and include information that shows your suitability for the role.

Please Note:

Where you do not provide a supporting statement and a full and up to date CV, your application will not be considered.

If your application is shortlisted, you will be contacted by the recruiting manager for a brief initial conversation to check suitability for the role.

We are a disability friendly employer and actively encourage candidates with a disability to apply. If you need support with completing your application form, please contact our HR team

We are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. All posts are conditional to an Enhanced Disclosure and Barring check (DBS), satisfactory medical check, references and evidence the right to work in the UK.

Staff have a responsibility to inform InFocus of any conviction or prosecution that occurs whilst employed.

It is an offence to apply for the role if the applicant is barred from engaging in regulated activity relevant to children and adults at risk.