Senior Operations Manager; Medicine

An exciting opportunity has arisen to join the Operational Leadership Team at Royal Devon University Healthcare NHS Foundation Trust in the role of Senior Operations Manager.

The successful candidate will have the opportunity to work with multiple pro‑active, transformational and hardworking MDT teams that make up the Neurology, Neurophysiology, Endocrine and Diabetes Teams, working across East and North Devon.

For more information on the Job Description and Responsibilities please click the link below.

More detail about the role

As an inspirational leader you will ensure that staff are empowered to continue to deliver high quality care to our local community; whilst meeting the challenges of modern healthcare delivery, through innovative and integrated solutions.

You will lead the Neurology, Neurophysiology, Endocrine and Diabetes Services during an exciting time of change, having the opportunity to lead projects and work on programmes to achieve successful service transformation, improving the service for staff and patients.

The Senior Operations Manager is intended to provide leadership in order to ensure high standards of service management and consistent, optimal performance across a defined range of services within the wider Care Group. This includes operational performance, finance, workforce, safety and quality, service development and transformation.

The post holder will provide strong operational leadership within their area of responsibility to ensure transformative, effective, and efficient delivery of cross site services. The Senior Operations Manager will have input into the development and implementation of the Care Group plan which will maintain patient care to the highest levels of safety and effectiveness; ensure efficient and equitable use of resources;

promote a culture that is progressive and inclusive; meet the objectives contained within the Trust priorities and operational plan.

The post holder will be responsible for ensuring the delivery, and reporting, of patient access targets; a range of key performance indicators covering – but not limited to - urgent and emergency care, elective care including referral to treatment times, cancer & diagnostic waiting times; financial performance and Delivering Best Value within the services managed.

The post holder may be required to deputise for the Care Group General Manager, representing services within their domain at internal and external meetings.

The post holder will participate in the designated on‑call rota (depending on experience and following a suitable period of training), taking overall responsibility for the site out of hours including at major incident status>

Working Pattern: Monday to Friday - 37.5 hours

This is an internal vacancy for Royal Devon employees, therefore Bank workers are currently not eligible to apply for this vacancy.

As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve.

Preference will be given to staff with ‘Priority’ and 'At Risk' status including NHS At Risk staff throughout Devon.

The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received.

The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust
and Northern Devon Healthcare NHS Trust.

Stretching across Northern, Eastern and Mid Devon, we have a workforce of over 15,000 staff, making us the largest employer in Devon. Our core services, which we provide to more than 615,000 people, cover more than 2,000 square miles across Devon, while some of our specialist services cover the whole of the peninsula, extending our reach as far as Cornwall and the Isles of Scilly.

We deliver a…