Service Administrator

The Oncology & Haematology Administration team are looking to recruit a Service Administrator (previously known as Medical Secretary), who is highly motivated and can work on their own initiative, but is also a strong team player.

The roles will coordinate and organise the attendance of patients to outpatient & inpatient clinics.

Ensure all administrative processes and enquiries are dealt with in an efficient and timely manner. Act as a point of contact for the Department or speciality, dealing with queries and passing on relevant information to appropriate team members, as required.

Provide excellent customer care in a calm and professional manner where some situations may be challenging.

For more information on the Job Description and Responsibilities please click the link below.

More detail about the role

We are a large team providing administration support to the Oncology Consultants and the wider multidisciplinary team, flexibility is an essential element of the role. The successful candidate will need to demonstrate strong administration and communication skills with the ability to prioritise a workload. The candidate will be required to demonstrate empathy and sensitivity when communicating with patients and relatives.

Working Pattern:37.5 hours, hours to be discussed at interview

As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve.

Preference will be given to staff with ‘Priority’ and 'At Risk' status including NHS At Risk staff throughout Devon.

The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received.

If you are starting out in the NHS, you’ll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays.

You will benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups.

We will work together to maintain a culture that develops and supports you and your team.

This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we will help you get there.

Salary is not the only financial benefit

You will have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including:

• National discount services such as the Blue Light Card and Health Service Discounts.
• Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter
• Car lease schemes.
• The NHS Pension scheme (one of the most generous and comprehensive in the UK).
• Cycle to work scheme

These are just a few of the benefits available – if the role is something you are interested in, we would love to hear from you.

• Salary Band 3: £24,937 - £26,598 per annum pro rata
• Frequency Annual
• Vacancy Reference
• Contract Type Permanent
• Closing Date 28 January, 2026
• Job Category Administration