Service Administrator; Paediatrics

• To provide a full and efficient secretarial service for their consultants, nursing team and the wider service. This will include ensuring that all documentation is produced to an excellent standard. Strong proof-reading skills are required.
• Administrative functions including monitoring patient waiting lists and ensuring compliance with NHS standards.
• To coordinate and organise the attendance of patients to appointments in line with local team and Royal Devon University Healthcare NHS Foundation Trust arrangements as instructed.
• Effective communication, handling correspondence, liaising with Multidisciplinary teams, and managing telephone and email communications.
• To contribute to the management of the Consultants and team diary.
• To work with the team to ensure adequate cover is in place during periods of leave.
• To maintain electronic patient records in line with Trust policies.
• Governance adherence, including training and compliance with Trust policies.
• To assist other secretaries and members of the admin team in the achievement of a quality service.

For more information on the Job Description and Responsibilities please click the link below.

More detail about the role

An exciting opportunity has become available for an experienced secretary or administrator to join the team our team as a Medical Secretary.

Based within the Centre for Women’s Health on the main Royal Devon and Exeter Wonford site, the post holder will join an established team to provide comprehensive administration support for our patients and clinical team of Consultant Paediatricians.

The post holder will have a range of administrative experience, ideally in a secretarial role or within a Healthcare environment; however, we welcome applicants from other sectors who feel they have relevant transferable skills.

Working in a busy and sometimes demanding job, within a supportive team, they must be a good team player and enjoy working within a Multidisciplinary team. We are looking for someone who is articulate, has excellent communication and interpersonal skills with the ability to prioritise competing work streams. Strong organisational skills and IT skills as well as the ability to manage your own caseload without direct supervision is a must.

As the post deals with patients, relatives, and Healthcare professionals, applicants must have excellent care.

Our values are at the heart of everything we do,  to find out more

It has never been a more exciting time to join the Royal Devon, as you will help to shape our services as we continue along our integration journey.

Looking after you is important to us.

We strive to help our staff create a healthy work‑life balance through flexible working schemes and our family friendly policies.

If you are starting out in the NHS, you’ll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays.

You will benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups.

We will work together to maintain a culture that develops and supports you and your team.

This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we will help you get there.

Salary is not the only financial benefit

You will have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including:

• National discount services such as the Blue Light Card and Health Service Discounts.
• Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter
• Car lease schemes.
• The NHS Pension scheme (one of the most generous and comprehensive in the UK).
• Cycle to work scheme

These are just a few of the benefits available – if the role is something you are interested in, we would love to hear from you.

• Salary Band 3: £24,937 - £26,598 per annum pro rata
• Frequency Annual
• Vacancy Reference
• Contract Type Permanent
• Closing Date 28 January, 2026
• Job Category Administration