Bank Project Worker

Sanctuary Supported Living is delighted to be recruiting for a Bank Project Worker at our Homelessness Service at Howell Road in Exeter.

We specialise in delivering a wide range of personalised housing, tenancy, and support services to help people across England to live as independently as possible.

The role of Bank Project Worker will include:

• Providing support to encourage our customers who have faced homelessness to maximise their own potential and independence
• Assessing customers’ needs by writing and updating support plans
• Being a first point of call to receive and direct all customer queries
• Developing relationships with customers, ensuring that customers maintain personal choice, privacy, and dignity
• Liaising with external support links to improve customers’ confidence, health and wellbeing and offer training and encouragement towards employment and education
• Handling occasional emergency situations
• Keeping accurate and high-quality written records

Skills and experiences:

• Experience of working with adults who have experienced homelessness
• Enthusiastic and flexible with a strong “can-do” attitude
• Ability to work as part of a team and on own initiative
• Strong organisational skills as well as functional literacy and numeracy
• Ability to react quickly to changing priorities whilst working to deadlines and targets
• NVQ3 in Health and Social Care, or willingness to work towards is essential

What we offer:

• A variety of online discounts and rewards from major retailers
• Health and well-being plans
• A wide range of learning and development opportunities

Equality and Diversity

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy.

We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.

We are an equal opportunities employer and welcome applications from all suitably qualified persons. We are only currently accepting applications from those with the right to work in the UK.