Customer Service Administrator

Job Title:

Customer Service Administrator (Temporary to permanent- starting immediately)

Location:

Exeter, office based

Salary: £25,000 PA starting salary, reviewed annually

Hours:

Monday - Friday 9am-5pm

Benefits:
We would love for you to join us, some of the fantastic perks of temping through Office Angels include:

Weekly pay
Access to Boost - our exclusive platform with discounts on hundreds of retailers, a well-being hub with recipes, an exercise area, and a mindfulness section with blogs & videos
Temporary candidate of the month award
Temporary candidate lunches/treats
Online time sheets
A dedicated consultant for additional support

We are excited to be partnering with a growing manufacturing business where quality and exceptional customer service are key.

If you are a people person who loves helping customers, solving problems, and bringing positive energy into every conversation and you're looking for a role where every day feels different, your ideas are valued, and you can build a career within a supportive, people‑focused business, then this opportunity could be perfect for you.

Key Duties:

Being the first point of contact for customers-whether by phone, email, or occasionally in person-ensuring every interaction is friendly, efficient, and supportive
Responding to incoming sales enquiries and spotting natural opportunities to recommend additional or complementary products
Getting involved in marketing activity, from helping with campaigns to contributing ideas and engaging with customers across different channels
Building trust and strong working relationships with customers and internal teams
Handling questions, issues and more complex situations with calm professionalism and a people‑first mindset
Developing a deep understanding of the product range and staying enthusiastic about learning new information as the business evolves

What you'll bring:

A confident, proactive approach and the ability to work independently with a positive mindset
The resilience to stay composed, focused and solution‑driven when things get busy
Clear, professional communication skills-both written and verbal
A natural ability to build rapport, connect with people and show genuine empathy
Great attention to detail, with a practical, problem‑solving way of thinking
Curiosity, enthusiasm and a real desire to learn, develop and grow with the team
A collaborative attitude and a willingness to contribute to a supportive, people‑focused workplace

Next steps:
This role is starting immediately so please don't delay in applying for this role. You can apply online or by emailing your CV directly to (url removed) or contact Michelle or Georgie on (phone number removed).

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive.

If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website